KristiS opened this issue on Mar 17, 2016 ยท 5 posts
KristiS posted Thu, 17 March 2016 at 2:51 PM
PayPal is having a temporary issue with their IPN being down. Their notices to us about orders being paid are being delayed. We hope this is a very short and temporary issue. We are working as quickly as we can to get those orders marked as paid for our buyers.
We are sorry for the delay but this is unavoidable as the issue is on PayPal's service.
Thank you!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
JenniferRehnay posted Thu, 17 March 2016 at 3:40 PM
Hi Kristi :) Can you please update us when you find out the issue is fixed? I have an order I paid for (I think?) that has been impacted by this and I'm looking forward to being able to download it. Thank you!
KristiS posted Fri, 18 March 2016 at 10:27 AM
Hi JenniferRehnay,
Sorry as it seemed to clear up around 7pm last night.
You're order is marked as paid and your items are ready to be downloaded 
Thank you so much for your patience and have a wonderful day and weekend!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
JenniferRehnay posted Fri, 18 March 2016 at 10:55 AM
Thanks!
KristiS posted Fri, 18 March 2016 at 3:59 PM
You are so very welcome JenniferRehnay
Have a wonderful weekend!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story