Placed my first order yesterday around 5PM or so. As of this morning the download availability is still pending. Can this be rectified ASAP? Thanks in advance.

As an aside, I think there are probably better ways to go about preventing fraud than what amounts to punishing first time customers. These are digitally-downloaded products, not physically shipped ones. It shouldn't take this long to get access to my purchase. Also it would go a long way if you made this current limitation very clear up front for first time customers before they place their order.

Hello,

I have sent an email to you letting you know how to download your items

Thank you and have a wonderful week!

Kristi

Community Relations Specialist

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