Forum: Community Center

Subject: Internal server error cant pay paypal

jugoth opened this issue on Apr 30, 2016 · 13 posts

jugoth posted Sat, 30 April 2016 at 5:01 AM

As of last night both my orders still in limbo as the pay pal link does not work still. Have go work soon and don't want lose orders this month render rewards.

LPR001 posted Sat, 30 April 2016 at 5:47 AM

@jugoth I will check it out and see what is going on. Thanks for letting us know.

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com

LPR001 posted Sat, 30 April 2016 at 6:35 AM

I just tested PayPal and it appears to be working fine, Have you refreshed your browser F5, gone to your account and found the pending order to complete payment?

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com

SimonJM posted Sat, 30 April 2016 at 6:53 AM

It's not working for me either, and also I am being told I do not have permission to use either of the monthly coupons

SimonJM posted Sat, 30 April 2016 at 6:55 AM

Ok, scratch that - on 3rd time of asking it did. But it does mean I also did not manage to use the coupon on quite a big order, could that be looked at, please or should I start a new thread?

LPR001 posted Sat, 30 April 2016 at 7:36 AM

It is okay SimonJM you can leave it here and it won't be missed. The Marketplace staff will take a look. Thanks for the update.

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com

jugoth posted Sat, 30 April 2016 at 8:43 AM

i have done all that and still wont work and don't show pay pal. I have just purchased a sale pack from daz3d and pay using pay pal. The error is from this site to pay pal, so somewhere on this site is a bug causing internal server error, yet i can still pay by pay pal on other websites even eBay while it wont work on this site.

LPR001 posted Sat, 30 April 2016 at 9:00 AM

Okay I will pass it on and get it resolved ASAP. As you can see another member has come forward with a similar issue as well so there might be a glitch going on.

- Johnny G

"Try animation to get things moving"

lpr001@renderosity.com

KristiS posted Sat, 30 April 2016 at 12:23 PM

Hi everyone -

I have just checked out completing a few orders and everything was working as it should be.

I also see the paypal button in my orders and all liked me to there without any issues.

I know there was problems with paypal throughout the day yesterday on and off and again earlier this morning. The issues were on Paypal's side and if you were able to checkout at another store, I think it was coincidental as we received a notice from them.

@SimonJM - I am going to send you a sitemail regarding your order.

Thank you all and I am so sorry for the inconvenience.

Kristi

Community Relations Specialist

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