Forum: DAZ|Studio


Subject: Not able to report Daz Studio bugs in Fire Fox

DreamlandModels opened this issue on May 16, 2016 ยท 5 posts


DreamlandModels posted Mon, 16 May 2016 at 7:52 PM

I am not able to report Daz Studio bugs in Fire Fox. I see this error when trying to do so. So I will not report until it has been dealt with.

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Razor42 posted Mon, 16 May 2016 at 11:41 PM

Looks like you are attempting to access the old mantis bug reporting system.

You should file a ticket here: (Submit a bug is on the right hand side of the screen.)

Daz3D Helpdesk and Bug reporting

"You just report the bug in a standard ticket. The is no special website for it anymore." - From Daz3D forum moderator in response to FireFox won't go to the bug report website. (March 13th 2016) on the official Daz Studio forums.



DreamlandModels posted Tue, 17 May 2016 at 11:11 AM

I am not trying to access the old mantis bug system I am using the link that is provided by the software when it crashes.

Maybe you can report this for me as you seem to be in the know.

I will add it was while I was working in the Shader Mixer Tab located on my number 4 monitor, with the option set to "Make pane undockable"

Tom

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RHaseltine posted Tue, 17 May 2016 at 3:32 PM

That should redirect to the contact form, I thought, but in any event the contact form is where you need to be - select Technical Support as the contact department. You should be able to attach the zipped crash report at the bottom of the contact form page.


Medzinatar posted Tue, 17 May 2016 at 4:30 PM

By default, redirects are disabled for Firefox. You can enable a warning on redirects, instead of a flat out refusal

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