Paratko opened this issue on Jun 03, 2016 ยท 8 posts
Paratko posted Fri, 03 June 2016 at 11:31 PM
Hello! I've recently purchased multiple products through your store via Paypal and i can't download any of them OMG!! Please assist!
boudicca36 posted Fri, 03 June 2016 at 11:54 PM
Paratko posted Sat, 04 June 2016 at 12:00 AM
Ah Ok so that's whats happening , thanks for the feedback boudicca36!
Kendra posted Sat, 04 June 2016 at 12:32 AM
Yes, it shouldn't take too long. :)
...... Kendra
LPR001 posted Sat, 04 June 2016 at 12:47 AM
@boudicca36 Thanks for helping Paratko it is appreciated. I must enquire with the MP staff about weekends as it has sprung into my mind on a few occasions, however I have never seen a member have to wait too long to be approved on the first purchase so I am not so sure being a weekend makes any difference. As boudicca36 has mentioned it is a one time requirement after that all purchases are instant download. Welcome to Renderosity Paratko
- Johnny G
"Try animation to get things moving"
lpr001@renderosity.com
KristiS posted Mon, 06 June 2016 at 2:42 PM
@LPR001 - We verify at least twice on Saturdays and Sundays as well so members are not waiting all weekend long for their goodies
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
LPR001 posted Mon, 06 June 2016 at 11:56 PM
Thanks for the advice Kristi it is handy to know. I went to ask a couple of times but I realized it had already been half answered by the fact I hadn't seen a member at first purchase have to even wait the indicated time weekend or otherwise.
- Johnny G
"Try animation to get things moving"
lpr001@renderosity.com
KristiS posted Tue, 07 June 2016 at 12:31 PM
You are so very welcome
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story