Forum: MarketPlace Customers


Subject: Price discrepancy in marketplace; Swidhelm's Robustus

leather-guy opened this issue on Jun 30, 2016 ยท 5 posts


leather-guy posted Thu, 30 June 2016 at 8:21 PM

Hi I was just placing an order in the marketplace, when I noticed that Swidhelm's Robustus, listed as clearance at $3.50 on the product page, and listed as $3.50 when it was in my wishlist, but shows as $9.90 when in my cart. I tried deleting it, reloading the page, and re-adding it to the cart from the product page again, and still it shows as $9.90. I went ahead and made my purchase without the Swidhelm's Robustus in the cart. Then I re-added it to the cart as the only thing in it, and again, it shows as $9.90. Can't figure where the problem is. Can you help?


jennblake posted Thu, 30 June 2016 at 10:09 PM

Hi. We are looking into this now. Please give us just a bit We think we know the issue. 😄


jennblake posted Thu, 30 June 2016 at 10:32 PM

Ok. If you remove the item from your cart and re-add it the price should show as $3.50 for you now. ;smile: Sorry for the trouble! Happy Shopping!


leather-guy posted Thu, 30 June 2016 at 10:48 PM

... Well that worked a treat! Thank you!


jennblake posted Thu, 30 June 2016 at 10:59 PM

You are very welcome. Again, sorry for the initial issue. 😁