Forum: MarketPlace Customers


Subject: Cancel my Order

snakegrab opened this issue on Jul 01, 2016 ยท 5 posts


snakegrab posted Fri, 01 July 2016 at 9:19 PM

Hi, Can you cancel my order? Order Summary - #112885720. I selected invoice and meant to pick Paypal. I would like to redo with correct payment option. Thanks.


snakegrab posted Wed, 06 July 2016 at 5:32 PM

Any update on this? I have already ordered and paid for item via PayPal but I would like to have this one canceled to make the payment emails stop. Thanks.


snakegrab posted Sat, 09 July 2016 at 7:21 AM

Sigh, can someone please stop the daily "Unpaid Order" email? I'm sooo sorry that I clicked the wrong payment option. I was distracted, the sun was glaring of my screen and there were wolfs howling outside my window when I clicked the errant checkbox. I have indeed already paid for the item via another order. Now everyday, the email arrives promptly at 7:00 am fueling my latent anxiety that there is yet something else I have overlooked. My virtual wheelbarrow is already filled to the brim with excess characters from unwanted emails. Thank You for your attention to this.


JeniferC posted Sat, 09 July 2016 at 10:33 PM

My apologies for this not already being taken care of for you. I have removed the unpaid order so the annoying emails will stop now. If you ever have issues in the future with a forum post being missed, please feel free to email store@renderosity.com and that usually will ensure a faster response.

 


snakegrab posted Sun, 10 July 2016 at 6:39 AM

Thanks Jenifer.