Does anyone know if there is a way I can get that hundred dollars back after just buying it?

Hi did you purchase poser Pro 11?

No, just standard Poser 11 - not Pro.

Bought regular Poser 11 for $200 then saw a post on Reddit today that says it's half price - $99

If you purchased the poser11 from a good retailer you should be able to ask for your money back hopefully you paid with a credit card or pay pal. Cannot help other than that who did you purchase from?

saibabameuk posted at 6:22AM Fri, 22 July 2016 - #4276861

If you purchased the poser11 from a good retailer you should be able to ask for your money back hopefully you paid with a credit card or pay pal. Cannot help other than that who did you purchase from?

I bought this directly through Smithmicro online by credit card.

OK Smith Micro have a support desk support@smithmicro.desk-mail.com I believe you can cancel your purchase within a period of time in the UK but not sure were you are. Smith Micro are a good company so should take care of you let me know how you get on. Cheers

saibabameuk posted at 6:33AM Fri, 22 July 2016 - #4276865

OK Smith Micro have a support desk support@smithmicro.desk-mail.com I believe you can cancel your purchase within a period of time in the UK but not sure were you are. Smith Micro are a good company so should take care of you let me know how you get on. Cheers

I just sent an email through to them through their contact link on their site. Not sure if it was the same address you just posted. They had something on a FAQ there about canceling an order and it would cost $10 or something.

You just made your 90 $ back or cancel the full order and get$190 dollars pay up then take the issue up with their public relations officer, I am sure they will be sympathetic. Sales are a real pain in the Ar**** when they catch you out like this. Still the name is on the label SALE! hope this is not you first experiance with Smith Micro. As I say they are generally supportive.

saibabameuk posted at 6:52AM Fri, 22 July 2016 - #4276867

You just made your 90 $ back or cancel the full order and get$190 dollars pay up then take the issue up with their public relations officer, I am sure they will be sympathetic. Sales are a real pain in the Ar**** when they catch you out like this. Still the name is on the label SALE! hope this is not you first experiance with Smith Micro. As I say they are generally supportive.

Yeah I haven't heard back yet so we will see. Would be nice if it worked out though then I could get some DAZ3D models I needed but couldn't afford. haha

Money Money Yup but of course you could build your own models, if you have the time and patients.Lots of free stuff out there. Cheers hope you get the gold back soon.

Thanks saibabameuk. That's the problem - time. Time is money and vice versa. I have a long comic I need to do and every little bit I can save time will help me tremendously.

In my day I drew them, shows my age computer in the head

saibabameuk posted at 9:00AM Fri, 22 July 2016 - #4276884

In my day I drew them, shows my age computer in the head!

Really cool art there!

It looks like I'm going to have to draw it too.. I have too many characters for models. I was hoping I could afford to do a couple main characters using models but it looks like it might be out of my price range.

http://my.smithmicro.com/anime-studio-debut-trial.html#Trial https://www.quora.com/Whats-the-best-animation-software-one-can-buy-on-a-budget I had fun working on this for vote leave uk if you get time have a look Good chatting cheers

saibabameuk posted at 9:56AM Fri, 22 July 2016 - #4276886

http://my.smithmicro.com/anime-studio-debut-trial.html#Trial https://www.quora.com/Whats-the-best-animation-software-one-can-buy-on-a-budget I had fun working on this for vote leave uk if you get time have a look Good chatting cheers

Nice chatting with you too talk to you later hopefully and thanks for the great help!

It's always unfortunate when this happens but...

I used to work for "A major electrical retailer" in the UK and when people were caught out like this, the company line was, "Sorry and all that but we don't come round and ask you for more money if the price goes up after you bought it".

The law (in the UK) when it comes to buying something is that when you fork over the money, it's a done deal unless the seller breaches contract by either not supplying the goods, or if the goods are in some way defective. Basically, you don't go and buy something with a view to changing your mind later, even if you see it somewhere else cheaper. The law assumes you've done your research before parting with your money, which is a reasonable assumption. It's fair to say that you're happy with the transaction if you're prepared to pay for it.

Of course, online sales have different regulations here in the UK and there's usually a right to cancel. Most companies do charge a restock/admin fee, though. IMO that's quite reasonable.

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SamTherapy posted at 12:03PM Fri, 22 July 2016 - #4276901

It's always unfortunate when this happens but...

I used to work for "A major electrical retailer" in the UK and when people were caught out like this, the company line was, "Sorry and all that but we don't come round and ask you for more money if the price goes up after you bought it".

This was what I was afraid of.. but hoped there might be a chance they would be cool about it.

So does he pay $10 and get his money back or not ? Sam

Beats me. I'd go for it if it's offered, since it's probably going to be the best deal around.

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ok guys lets not go there... this is an international arts forum. lets not air our UK washing on it.

to add, this thread has NOTHING to do with the BBC or Brexit. so why even mention them?

I deleted the posts that have absolutely NOTHING to do with the OP's question.

Their post had nothing to do with the BCC and we do not need to take it there.

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I emailed SmithMicro last Friday asking if I could get the sale price and they asked me to send them some information, then yesterday I was emailed that they refunded 100 dollars to my credit card used for purchase.

SmithMicro rocks!

SM has always been very good at these things.

Great news. :)

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tonyvilters posted at 10:34AM Tue, 26 July 2016 - #4277389

SM has always been very good at these things.

I have always felt Manga studio is an incredible bargain. This kind of thing raises their cred even higher. :)

Thanks for the help, SamTherapy!

Tron1138 posted at 5:19PM Thu, 28 July 2016 - #4277397

tonyvilters posted at 10:34AM Tue, 26 July 2016 - #4277389

SM has always been very good at these things.

I have always felt Manga studio is an incredible bargain. This kind of thing raises their cred even higher. :)

Thanks for the help, SamTherapy!

This has nothing to do with your specific situation, but about a month ago, SM had an upgrade price for Poser Pro for about $125. Unfortunately, I was going to miss it by about a week, since i didn't get paid until 5 days after the sale ended. They gave me the sale price anyway, although I do have to mention that I had complained about missing the sale on their online forum, and one of their sales people reached out to me.

@ EClark - Good to hear.

@ Tron - you're welcome, although I didn't do anything. :)

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