Carnwel opened this issue on Oct 09, 2016 ยท 8 posts
Carnwel posted Sun, 09 October 2016 at 5:16 AM
It may just be me, but has Paypal vanished in the marketplace?
I only seem to have Credit card and Manual Payment as the drop down options now.
LPR001 posted Sun, 09 October 2016 at 5:30 AM
Hi Carnwel The PayPal option is still there and functional. Where you see the default credit card info panel there should be 3 radio buttons at the top of that. the fact you are listing only two of the options is a little strange though.
- Johnny G
"Try animation to get things moving"
lpr001@renderosity.com
Carnwel posted Sun, 09 October 2016 at 5:55 AM
No idea, kind of weird - randomly I rebooted my laptop everything is working now :)
LPR001 posted Sun, 09 October 2016 at 6:09 AM
Good to hear.
- Johnny G
"Try animation to get things moving"
lpr001@renderosity.com
CleonXXI posted Tue, 11 October 2016 at 9:14 AM
Every time I try to use paypal using the paypal buttons in the store, PayPal gives me an error message. I then pay Rendo manually and have to send a message to one of the store staff to get my payment credited. Been doing that for about 6 months. Everything other PayPal online store I use works like it is supposed to.
LPR001 posted Tue, 11 October 2016 at 10:21 PM
@CleonXXI I have not come across any members having a issue with the PayPal purchases made from here for the extended period of time you appear to have been suffering. usually just a short term glitch. Does this happen after you review and then click to confirm the purchase?
- Johnny G
"Try animation to get things moving"
lpr001@renderosity.com
CleonXXI posted Wed, 12 October 2016 at 7:09 AM
Yes, that's correct. More specifically when I click on the "pay through PayPal" button on the confirm purchase page. It then takes me to PayPal where I receive an error message saying something to the effect of "invalid transaction, please return to merchant site and go through their normal check-out".
LPR001 posted Wed, 12 October 2016 at 9:39 AM
I can see how that would be very frustrating and take the gloss off of your shopping experience here. I am familiar with the error you are receiving but it should be a rare occasion for a person shopping web wide. It does not appear normal to me so I will ask Kristi can she consult with the store staff for a better indication of what is going on. I am not aware of this happening on a regular basis to the members, but if they were to contact the store directly with the issue and not mention it on the forums then my statistics would be pretty ordinary and can't be trusted :-).
- Johnny G
"Try animation to get things moving"
lpr001@renderosity.com