leeduva opened this issue on Oct 12, 2016 ยท 4 posts
leeduva posted Wed, 12 October 2016 at 5:34 AM
I brought the Poser pro 11 Upgrade. Two weeks ago during Poser sale on Renderosity. I finally got time to install it. When I try to install it. Only Poser 11 is install. I'm not sure What I'm doing wrong. I put Poser pro 11 serial number into Smith Micro Download Manager. Yet when I hit okay,what serial number it use is Poser 11.
Boni posted Wed, 12 October 2016 at 6:29 AM
I suggest you file a report directly with SM so they have a support tech work this out for you.
Boni
"Be Hero to Yourself" -- Peter Tork
Richard60 posted Wed, 12 October 2016 at 10:04 AM
When you open up Poser it will be the version that matches the serial number that you last entered. In your case Poser 11. Go to Help-> personalize and it will have your Poser 11 serial number. Replace that one with your new Poser Pro Serial number and now you will have the Pro version. It is best to deactivate your Poser 11 version first as it may cause issues. Plus by doing that you can install it again on another machine.
ETA Both Poser 11 and Poser Pro 11 use the same program, just the serial number is different which opens up the extra Pro features.
Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13
leeduva posted Wed, 12 October 2016 at 5:07 PM
Richard60 posted at 5:06PM Wed, 12 October 2016 - #4286513
When you open up Poser it will be the version that matches the serial number that you last entered. In your case Poser 11. Go to Help-> personalize and it will have your Poser 11 serial number. Replace that one with your new Poser Pro Serial number and now you will have the Pro version. It is best to deactivate your Poser 11 version first as it may cause issues. Plus by doing that you can install it again on another machine.
ETA Both Poser 11 and Poser Pro 11 use the same program, just the serial number is different which opens up the extra Pro features.
Thank you Thank you so much! It work!