jibwood opened this issue on Oct 18, 2016 ยท 2 posts
jibwood posted Tue, 18 October 2016 at 3:13 AM
Hello all,
I'm a new customer and my downloading has been pending for over a day -the payment has gone through. Would appreciate being verified so I can get going.
Thank you.
LPR001 posted Tue, 18 October 2016 at 4:33 AM
Hi there jibwood.
I am sorry to hear this has taken so long. We do have a manual verification happen on a first purchase on new accounts, from then on it is instant. However the length of time you have waited is excessive I have taken your issue over to the staff forum in order to bring it to their attention ASAP
- Johnny G
"Try animation to get things moving"
lpr001@renderosity.com