quietrob opened this issue on Oct 24, 2016 ยท 4 posts
quietrob posted Mon, 24 October 2016 at 4:39 PM
I tried to purchase Poser Pro Upgrade.
The transaction went through. A mistake or error occurred because the transaction was then refunded to my card Subsequent tries to make the purchase were then rejected. Is it safe to try again? How long before the pending transactions are cleared? How long does the sale last. I'd hate to miss out on the sale.
-Q
jennblake posted Tue, 25 October 2016 at 9:13 AM
The sale END date has not yet been determined. So I cannot say for sure...but it should be there through the end of the month. Pending transactions fall off in 7-10 business days generally. Depending on your financial institution. 
You could try again now if you have the funds. It will not cause the others to "not" fall off. As they will automatically. but being multiple purchases from the same merchant may throw up a flag for your card company? It may be best to contact them to see why the error occurred in the first place and why the others were rejected to keep it from happening again.
quietrob posted Tue, 25 October 2016 at 4:46 PM
Thanks Jenn! Per your advice, I proceeded with the purchase and I'm glad I jumped in the pool. Everything is fine, all issues resolved.
You guys (gals) always hook us up! Stay Cool!
jennblake posted Tue, 25 October 2016 at 5:17 PM
I am glad to know you got it all figured out. Have a wonderful week!