rkinsey opened this issue on Nov 09, 2016 ยท 4 posts
rkinsey posted Wed, 09 November 2016 at 10:25 PM
Hello! My purchase number is 112937692. I have installed the download manager, but do not have a serial number and have no way of downloading Poser 11. I don't see any instructions or directions on the product page as to what to do. I see I'm not the only one with this issue. I did a new thread to avoid confusion. Thank you for your kind attention.
KristiS posted Thu, 10 November 2016 at 9:24 AM
Hello,
We are very sorry for the inconvenience and are contacting the Vendor.
We will have this fixed for you and others as quickly as we can.
Our deepest apologies,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
rkinsey posted Fri, 11 November 2016 at 5:36 AM
Thanks! You fixed it!
KristiS posted Fri, 11 November 2016 at 2:09 PM
You are very welcome 
Thank you for letting me know and have a wonderful weekend!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story