Forum: MarketPlace Customers


Subject: Over Charged for Purchase

melwar opened this issue on Dec 02, 2016 · 5 posts


melwar posted Fri, 02 December 2016 at 6:51 PM

On November 28, I purchased the SAV Adonis character (Purchase Order #112946659). I just checked my bank balance for the card I used, and I see that I’ve been charged three times for this character. There are two charges for 11/28/16 and one for 11/30/16. I’ve only purchased this character once. There is an error or glitch in the charge. I tried to use the customer support email to send this message twice, but I got a message back that the email was undeliverable. Something is also wrong with the store support email address. Could you please check into this. I would like to be refunded for the two extra charges ($10.43 x 2 = $20.86).