steve_g opened this issue on Dec 08, 2016 ยท 4 posts
steve_g posted Thu, 08 December 2016 at 1:26 PM
Hi. I requested product support from vendor via site mail on November 23rd and December 1st for a product purchased November 17th. No reply from vendor. Then I requested a refund via site mail to the "store" address on December 1st and 5th. No reply. Then an email request for a refund on December 5th and 7th to the "store@renderosity.com" and still no reply or even a confirmation. Not sure what to try next. How can I request a refund? Product... Samira Bob Hair. Order#: 112940846 Date: Nov 17, 2016
KristiS posted Thu, 08 December 2016 at 4:17 PM
Hello,
I have issued a credit to you for the amount of $7.19.
I am sorry as we have not received any emails from you at the store@renderosity.com email address.
I hope you have a wonderful day,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
steve_g posted Thu, 08 December 2016 at 5:51 PM
Thank you,
Steve
KristiS posted Fri, 09 December 2016 at 11:38 AM
You are very welcome 
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story