Forum: MarketPlace Customers


Subject: Made a mistake while placing order

RubyTuesday70 opened this issue on Dec 21, 2016 · 2 posts


RubyTuesday70 posted Wed, 21 December 2016 at 3:11 PM

Hi!

Was placing an order but since I was doing it in a hurry I forgot to apply the coupon. Since it was too late to start over, I placed another order exactly the same as the first and completed the procedure and payment, and downloaded the products. But now the first order (Order #: 112955895 · Purchased on Dec 21, 2016) is still pending. Could you eliminate it please? Sorry for the inconvenience.

Thanks & kindest regards, Rosy