Forum: MarketPlace Customers


Subject: Grab Bag Freebie addon for something I don't own?

mamba-negra opened this issue on Dec 24, 2016 ยท 4 posts


mamba-negra posted Sat, 24 December 2016 at 9:06 AM

Is this intended or is it just that some venders don't bother linking their required products to the appropriate items? My grab bag item was a texture addon for some stockings that are available here, but the addon product only mentions it by name in the product description, not linked into whatever database stuff you guys have set up.

For folks that actually sell addons, I tend to ignore add ons like this, since it can take a lot of work tracking down the base product. If you don't actually use the system to make it easy for your customers, then you probably are losing sales.

As for the freebie, it's no biggie. I didn't make the sale to get it, so not getting it is hardly worth fussing. But, it might piss some folks off if they were looking forward to something that was actually usable.


jennblake posted Sat, 24 December 2016 at 9:08 AM

The ability to link to the base item was not always available to vendors. That is something we have added over the past year. So I am sure that vendor, or others did not do it to be lazy or intentional. It used to be our policy that they would put the link in the description, as that is the only way it could be done. 😄 If you tell me the ID of the item, I can manually correct that. I would be happy to do that. ⛄


mamba-negra posted Sat, 24 December 2016 at 10:41 AM

The ID is 111725. When looking through their catalog, the artist did provide links to items released immediately before and after, so it was probably just an oversight.


jennblake posted Sat, 24 December 2016 at 9:11 PM

I have added that as a required on the product page. Thank you for posting that for me. 🎁