alesiaschumann opened this issue on Dec 30, 2016 · 13 posts
alesiaschumann posted Fri, 30 December 2016 at 3:58 AM
Hi everyone,
I received a New Year's coupon today and it says it is valid until 11:59pm on January first. I selected a few items from my wishlist and they seem to qualify, but trying to apply the coupon says that I do not have the permission to use the coupon... It won't work as a gift certificate either. What gives?
nightwolf1982a posted Fri, 30 December 2016 at 4:05 AM
got the same problem. even tried it using items from the listed vendors, and it still said I do not have permission to use this coupon.
Trollschlumpf posted Fri, 30 December 2016 at 4:50 AM Online Now!
Same here, Coupon doesn't work.
blackravenwing posted Fri, 30 December 2016 at 7:19 AM
Same here. I do not have the permission to use the coupon is all i get.
alliekatblue posted Fri, 30 December 2016 at 8:25 AM
Me too, glad I checked the forum
lildi posted Fri, 30 December 2016 at 9:03 AM
Same problem here, and since it's so many hours later it's strange that no admin has noticed the error.
pigfish9 posted Fri, 30 December 2016 at 9:13 AM
I tried it at about 4:30 am CST and had same issue. Still not working :(
fabiana posted Fri, 30 December 2016 at 9:24 AM
Hello people. I did not try it but wanted to let you know that I contacted the Staff about this, I am sure they will fix it asap. I am sorry you had this trouble... but please hang on, it will sure be fixed in short!
Fabi @FKDesign
One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this
morning, in my mirror... they are there.
pigfish9 posted Fri, 30 December 2016 at 9:26 AM
I just tried calling and there was no answer for the marketplace and it sent me back to the operator and there was no one answering there either. Is there any chance they took today off as their New Years Holiday?
fabiana posted Fri, 30 December 2016 at 9:31 AM
No, they will work, till I know. Is just 9.30 on Tennessee so they are sure opening soon, or already are trying to fix this issue. I just ask you a bit of patience. With the holidays seems that things always find the way to make us tricks...
Fabi @FKDesign
One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this
morning, in my mirror... they are there.
fabiana posted Fri, 30 December 2016 at 9:36 AM
People, seems that is fixed. Staff for sure will post about it now.
Fabi @FKDesign
One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this
morning, in my mirror... they are there.
jennblake posted Fri, 30 December 2016 at 9:52 AM
This was a mistake in the end date set on the coupon. Seems I set it to 2016…forgetting it would end in 2017. I have that corrected now. I hope you can still find something you would like to use the coupon on. It is working correctly now. Sorry for the trouble.
JennBlake Marketplace Manager
Thank you Sis for jumping in and helping. 
And yes, the office is closed today for the holiday. but I am here working and doing store support. Happy New Year! 
fabiana posted Fri, 30 December 2016 at 9:54 AM
Anytime, D of the F :D
Fabi @FKDesign
One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this
morning, in my mirror... they are there.