EyesblueDesign opened this issue on Dec 31, 2016 ยท 6 posts
EyesblueDesign posted Sat, 31 December 2016 at 5:03 AM
Hi,
in my latest order I've claimed the New Years coupon code and my whole instore credit. Total price was anything round about 6 Dollar, to pay via Paypal. But after klicking "Place Order" the order summery show me that my claimed instore credit was not included. I don't know how this happened because I'm absolutely sure, that I've claimed my instore credit.
Can you include my instore credit afterwards?
Biggi
jennblake posted Sat, 31 December 2016 at 8:23 AM
Hi.
The order shows an amount of $28.65 applied from in-store credit. When you click the PayNow button for paypal, you will see the correct amount still needed to complete this order. 
EyesblueDesign posted Sat, 31 December 2016 at 10:14 AM
Uuuuuhhh... is that new??? I've never seen that before.
jennblake posted Sat, 31 December 2016 at 10:39 AM
No...not to my knowledge. 
EyesblueDesign posted Sat, 31 December 2016 at 11:04 AM
A very strange thing! Now all is okay.
Thank you very much for your help jenn 
jennblake posted Sat, 31 December 2016 at 11:08 AM
Welcome.