adorety opened this issue on Jan 12, 2017 ยท 8 posts
adorety posted Thu, 12 January 2017 at 8:14 PM
I was charged twice through paypal for one order. I thought I would try contacting you first and then paypal. Details: For the first payment the transaction ID is 8UU96208RJ123612V and the invoice ID is 112965792 and that matches the order I have in my account. The second charge for the same amount has transaction ID 75720696A93274310 and invoice ID 112965792. So the transaction IDs are different but the order number is the same and the charge for both is $18.27, thus being charged twice for the same order. If you could look into this that would be great and if it is on Paypal's end, please let me know and I will deal with them. Thanks.