Vortall opened this issue on Mar 19, 2017 ยท 5 posts
Vortall posted Sun, 19 March 2017 at 5:50 AM
I recently bought a few things, and used paypal checkout, my Paypal shows that it was charged, yet Renderosity is still stuck with "Unpaid" Status. I'm wondering if this is because I used Paypal, and that no one at Renderosity is at the Office to accept it over the weekend?
Miss B posted Sun, 19 March 2017 at 1:55 PM
I just purchased a couple of things yesterday through PayPal, and even though it wasn't instantaneous, it only took about 15 minutes for the download links to show up.
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OK . . . Where's my chocolate?
Vortall posted Sun, 19 March 2017 at 10:55 PM
Weird, mine still says 'unpaid'.
Miss B posted Sun, 19 March 2017 at 11:03 PM
You should probably take out a support ticket so they can look into it.
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OK . . . Where's my chocolate?
FlagonsWorkshop posted Mon, 20 March 2017 at 3:30 PM
If it still says unpaid you definitely need a support ticket. What I found was the billing page was extremely slow processing even with a gift certificate. Something was amiss.