shadowblade opened this issue on Mar 24, 2017 ยท 4 posts
shadowblade posted Fri, 24 March 2017 at 11:33 AM
I just placed an order and accidentally added Electronic Active Components to the order. i do not use DAZ Studio, so can not use this item. Could I get a credit for this item? it is from order #112999206.
jennblake posted Fri, 24 March 2017 at 12:31 PM
I see the product has been downloaded. After an item is downloaded, the vendor is required to approve the refund. 
If you could send a sitemail to EdArt3D and ask him to approve a refund, then ask him to send us an email approving that please. Thank you.
shadowblade posted Fri, 24 March 2017 at 6:05 PM
Thanks, but, never mind. My stupidity. I'll just live with it.
jennblake posted Sat, 25 March 2017 at 8:26 AM
Ok. But vendors really don't mind sitemails. Feel free to ask if you would like.