Gamomo opened this issue on Jun 01, 2017 · 7 posts
Gamomo posted Thu, 01 June 2017 at 4:55 PM
Hello, I'm a first time costumer, I purchased some textures and was wondering if any the support guys could do an expedited account verification
thanks in advance!
KristiS posted Thu, 01 June 2017 at 5:00 PM
Hello,
I responded to your other forum post and send you an email 
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Orion2828 posted Fri, 02 June 2017 at 7:29 PM
An email to expedite? Hey Im in that boat too.....:-(
KristiS posted Fri, 02 June 2017 at 10:16 PM
Hello,
Welcome to Renderosity! Your downloads have now been activated.
To download your products, please login to Renderosity, go to 'My Account' under your Avatar or username in the top, right hand side of the page.
Click on your order number in which you will then see the name of each product and the zip files pertaining to them under the title of each one. You must click on each zip file to download them: (here is the link provided for your convenience: http://www.renderosity.com/mod/bcs/account.php
From this point on, your downloads will be available as soon as your payment has been processed.
Please have a look at our tutorials and Premium tutorials as there is a lot of useful information:
Tutorials: https://www.renderosity.com/mod/tutorial/
Premium Tutorials: https://www.renderosity.com/mod/tutorial_premium/
If you plan on doing a lot of shopping this year, please check out our PRIME CLUB annual membership. http://www.renderosity.com/mod/bcs/renderosity-prime-membership/87657 Prime members offers you great discounts on quality products. It’s like having a good coupon, without the coupon.
Thank you for shopping at the Renderosity Marketplace and please let us know if you need any additional assistance.
Have a wonderful day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Digital_Mercury posted Sun, 30 July 2017 at 8:44 AM
Hi Kristi,
Could you give me some idea please how long download activation takes. I am a new customer, have purchased some items, but only getting the '(download pending)' message at the moment.
Thanks,
Dave.
PrestonW posted Sun, 30 July 2017 at 9:31 AM
Hi Dave,
Your downloads have been activated. After this fist time verification you will have access to your downloads immediately.
Digital_Mercury posted Sun, 30 July 2017 at 10:20 AM
Hi Preston,
Got em now, many thanks.
Dave.