CassandraNorth opened this issue on Jun 02, 2017 ยท 2 posts
CassandraNorth posted Fri, 02 June 2017 at 2:48 PM
I just received an order confirmation stating I will receive another email regarding payment on order 113027909 but I have already paid for the item through PayPal? What is going on?
KristiS posted Fri, 02 June 2017 at 2:58 PM
Hello,
We send the order notification out and then once paypal's servers communicate with us and lets us know you have sent payment, you get a notification confirming payment.
I do see you have successfully downloaded your item 
Thank you and have a wonderful day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story