Forum: MarketPlace Customers


Subject: Gift Certificate issues from Friday Night

Trukn4fun opened this issue on Jun 24, 2017 ยท 4 posts


Trukn4fun posted Sat, 24 June 2017 at 12:32 PM

I was looking for Support - but here's the issues I bought 2 certificates last night with my points and only one displays??

DATE TYPE POINTS Jun 23rd Gift Certificate - $50 -5000 / 2nd - Jun 23rd Gift Certificate - $50 -5000

Could you please sort this out as I would like to use it today for other purchases Thanks Tom


KristiS posted Sat, 24 June 2017 at 9:34 PM

Hello,

So sorry about the inconvenience. I am going to alert the programmer.

I will send you a site mail when it is fixed.

Warmest Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Trukn4fun posted Sun, 25 June 2017 at 9:49 AM

Hi And Thanks I'm not sure what a programmer is going to do = how about Customer Service adding it to my account = Isn't there any customer service or support? Just askin Tom


KristiS posted Sun, 25 June 2017 at 11:36 AM

The programmer has to fix it and add it back to your account. There is no way for us to do this.

I would be more than happy to do this for you if I could, however, the programmer is needed.

Warmest Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story