Forum: MarketPlace Customers


Subject: "Relax and Save" coupon not applying

jakiblue opened this issue on Jul 19, 2017 ยท 6 posts


jakiblue posted Wed, 19 July 2017 at 5:28 AM

I have two items in the cart but the Relax and Save coupon isn't applying. One of the items I KNOW is a "non coupon" so I wasn't expecting that to change, but the other one is full price (not on sale) and it's not applying to that. That item is a Prime item, but it's NOT on sale, I'm not a prime member, and it is going into the cart at the full price (not the cheaper prime price). Can coupons not be used on Prime items, even if they are full normal non-discounted price?? It does have a "green" icon next to it saying "this price is eligible for coupons" so I don't understand why the sale coupon isn't applying to it.