Midyin opened this issue on Oct 01, 2017 ยท 5 posts
Midyin posted Sun, 01 October 2017 at 2:23 PM
Hi, so I've been a member here for a bit and made a few purchases. My PC took a crap recently, and I had to put in a new hard drive. that means everything I bought here is now gone. Is there a way to recover those items?
jennblake posted Sun, 01 October 2017 at 2:35 PM
Is this the same account you made those purchases on? If so, you just go to My Account and go to the order numbers and download, or go to Item List to download. 
Does this help?
Midyin posted Sun, 01 October 2017 at 2:37 PM
Yes, thank you very much. :)
jennblake posted Sun, 01 October 2017 at 2:40 PM
If this is not the same account you should really use just one. Let us know.
jennblake posted Sun, 01 October 2017 at 2:41 PM
I do not see any purchases under the account name you have here.