Forum: MarketPlace Customers


Subject: Order Not downloading

serenenight opened this issue on Oct 23, 2017 · 6 posts


serenenight posted Mon, 23 October 2017 at 11:00 PM

I've bought hundreds of items here, but when I click to download my new items purchased tonight, the items don't download. I'm in no rush. I assume it will be fixed eventually.


hmatienzo posted Tue, 24 October 2017 at 12:26 AM

Same here... the URL gives an #undefined instead. It also would not let me post a new thread in the forum.

L'ultima fòrza è nella morte.


jennblake posted Tue, 24 October 2017 at 10:58 AM

@serenenight your order is marked paid and available to you. And I see your were able to download your purchase. 😄 Glad that worked for you!


jennblake posted Tue, 24 October 2017 at 11:00 AM

@hmatienzp I show your order 113086234 is marked as paid and available for you to download. Please check that and if you do not see that on your end please let me know. It should be fine. 😄 I am very sorry for the inconvenience.


serenenight posted Tue, 24 October 2017 at 8:40 PM

Yes when I woke this morning I was successful at downloading my order... but couldn’t do it last night. Thanks for your response


jennblake posted Wed, 25 October 2017 at 9:45 AM

😄