Forum: MarketPlace Customers


Subject: Problem using coupon.

Nails60 opened this issue on Oct 24, 2017 ยท 6 posts


Nails60 posted Tue, 24 October 2017 at 3:57 AM

I've been trying to use the latest coupon from the news letter and get this error PDO Error: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction. I've tried restarting the transaction several times with the same result.


SimonJM posted Tue, 24 October 2017 at 5:08 AM

Same thing here


Carnwel posted Tue, 24 October 2017 at 5:18 AM

It may be a storewide issue? I tried placing an order (without coupon) and hit white hang screen on payment - product appears in the account (7 times :/ ) but with no download links - so I assume it's all connected somehow?


SimonJM posted Tue, 24 October 2017 at 6:54 AM

It has now worked, but of course none of the items were valid for the discount ... ho hum! ;)


Nails60 posted Tue, 24 October 2017 at 8:21 AM

Worked for me as well now.


jennblake posted Tue, 24 October 2017 at 10:06 AM

There was a temporary issue during the am hours. We are sorry for the inconvenience.