NathyDesign opened this issue on Nov 15, 2017 ยท 7 posts
NathyDesign posted Wed, 15 November 2017 at 8:36 AM
Hi,
I send mail and message to renderosity marketplace admin to ask a refund after a purchase. I contact vendor too and renderosity don't answer me... i send screen, number purchasing and nothing...
Nathalie
PrestonW posted Wed, 15 November 2017 at 9:34 AM
Hi,
The vendor needs to email us at store@renderosity.com telling us to refund you and providing the order number to us
Preston
NathyDesign posted Wed, 15 November 2017 at 10:03 AM
I send two mail at store@renderosity.com and i have not news.
jennblake posted Wed, 15 November 2017 at 10:09 AM
send your email to jennblake@renderosity.com and I will see if I get it. 
NathyDesign posted Wed, 15 November 2017 at 10:29 AM
ok i send you an email.
jennblake posted Wed, 15 November 2017 at 12:44 PM
I haven't received one yet if you sent it. Maybe send me a sitemail..and give me the address you are sending from so I can whitelist it please?
NathyDesign posted Wed, 15 November 2017 at 2:16 PM
ok