Forum: MarketPlace Customers


Subject: NOT a new buyer- Wed night before Thanksgiving - Download Pending!

ItsCeo opened this issue on Nov 22, 2017 ยท 4 posts


ItsCeo posted Wed, 22 November 2017 at 9:35 PM

I can't believe it! You have GOT to be kidding me! This was my TWENTIETH purchase since June!! I don't remember having a time in the past 19 purchases where you have not been paid (ALL via PayPal)... and yet here I am. Now I have to wait until Friday or Monday?! You are so afraid of losing $25 that you are running me off as a customer. What is the deal?! WHAT OTHER online retailer makes people wait hours or days for a digital purchase - with payment through PaPal?!

I would just say "F You" and ask for a refund, but the things I got from Silver are awesome so I want them. Aside from one item I want from Anagord, I will no longer be shopping Renderocity. You DEFINITELY do not care about me as a customer, why should I even shop here.

One of my July purchases was a Renderocity Prime Membership. Is it possible that you can give me a prorated refund on that? You obviously do not want me shopping here and now the feeling is mutual. In reality, I found the Prime membership to not be that valuable anyway. Much of the time the sale price was lower than the Prime price. I even had to write a helpdesk tkt once because I was charged the higher Prime price rather than the lower sale price!

Please cancel any auto-renew you might have on that Prime membership. Can you send me confirmation that has been done? Thanks for a miserable start to my Thanksgiving holiday!