martial opened this issue on Dec 18, 2017 ยท 17 posts
martial posted Mon, 18 December 2017 at 11:02 AM
Hello i just updated my Poser 11 pro to Poser 11,1 using Smith Micro Download Manager Poser seems working good and have the new version 11,1... But when i try to install the contents listed in Download manager i have a message saying it don't fnd Poser directory and suggest to manually locate it I point where my Poser 11 is D:Poser 11 and i have a message saying it is an invalid folder
I have always installed Poser on my D partition since version 2 and i still have version 4, 5, 6, 7 , pro 2012, pro 2014 and 11 there Some suggestion please Thanks
RFreise posted Mon, 18 December 2017 at 6:30 PM
Same here
donnena posted Mon, 18 December 2017 at 8:16 PM
Please open a ticket with Smith Micro.
;>
Andy!
3doutlaw posted Mon, 18 December 2017 at 9:37 PM
Yea, I got a ticket for the same thing with SM. I made a forum post over there too, and more chimed in. Seems a common failure at this point... 
RFreise posted Tue, 19 December 2017 at 1:14 AM
Same here
martial posted Tue, 19 December 2017 at 4:26 AM
Thanks for reply i have tried to contact SM but my password to the site contact was not accepted and i dont know why
3doutlaw posted Tue, 19 December 2017 at 7:03 AM
I submitted on for this: Case ID: 1440342
It is for getting this, and not being able to continue, if that is your issue. No response yet.
martial posted Tue, 19 December 2017 at 7:21 AM
Exactly the same message i have seen
doctorjo posted Tue, 19 December 2017 at 7:43 AM
Same here. Installed 11.1 tried to run it - it bugged out. Tried to add content got the message above. Tried the usual tricks - delete preferences, uninstall and reinstall, etc. still nothing. Raised a support ticket - No response from Smith Micro yet.
jennblake posted Tue, 19 December 2017 at 8:47 AM
I have contacted them about this. I will let you know soon. 
martial posted Tue, 19 December 2017 at 9:37 AM
Someone knows where (folders) DM install manager is supposed to download the files selected ? I have seen it have installed Poser 11,1 soft but don't where it put it before install it.For the content ,like others, i will wait after SM to correct the bug
ThunderStone posted Tue, 19 December 2017 at 10:08 AM
martial posted at 11:07AM Tue, 19 December 2017 - #4320556
Someone knows where (folders) DM install manager is supposed to download the files selected ? I have seen it have installed Poser 11,1 soft but don't where it put it before install it.For the content ,like others, i will wait after SM to correct the bug
C:Users> (yourName)> SmithMicroDLM> Downloads
===========================================================
OS: Windows 11 64-bit
Poser: Poser 11.3 ...... Units: inches or meters depends on mood
Bryce: Bryce Pro 7.1.074
Image Editing: Corel Paintshop Pro
Renderer: Superfly, Firefly
9/11/2001: Never forget...
Smiles are contagious... Pass it on!
Today is the tomorrow you worried about yesterday
martial posted Tue, 19 December 2017 at 10:13 AM
Many thanks Thunderstone I find now where they are Keep smiling !
3doutlaw posted Tue, 19 December 2017 at 1:13 PM
OK, so I cheated, see: https://forum.smithmicro.com/topic/2724/poser-support-files-for-windows-failure/24
Keep moving forward! 
3doutlaw posted Tue, 19 December 2017 at 1:52 PM
I just got a response from SM, and they said to "RELOAD" (i.e. redownload) the installers now. They said, not all installers uploaded to the Server correctly, and they have fixed it.
RFreise posted Tue, 19 December 2017 at 2:43 PM
Working now downloaded and installed with no problem
doctorjo posted Wed, 20 December 2017 at 7:52 AM
Now to get the program working :)