Forum: MarketPlace Customers


Subject: Download pending

Ippotamus opened this issue on Feb 19, 2018 ยท 8 posts


Ippotamus posted Mon, 19 February 2018 at 1:39 AM

Greetings,

I just bought a couple of items about 30 minutes ago. You have got the money according to PayPal but I am still waiting for the download pending on the order. Can somebody clear this up please? Thank you


-renapd- posted Mon, 19 February 2018 at 4:20 AM Site Admin

I hope your download is active by now! It's happened to me once before too.. sometimes communication of paypal and the time takes some time before you get the green light! I guess it has to do with the overwhelming traffic of this weekend! :)

Rena



[[MyGallery] [MyStore]
"Collect moments, not things."


Ippotamus posted Mon, 19 February 2018 at 4:23 AM

Alas, no love in Render-ville. Download still pending.

On the plus side, that was one of the best sales ever. 😁


-renapd- posted Mon, 19 February 2018 at 5:53 AM Site Admin

That is strange! I assume you are not a first time buyer! :)

I'll bring this thread to Jenn's attention to sort it out! :)

Rena



[[MyGallery] [MyStore]
"Collect moments, not things."


PrestonW posted Mon, 19 February 2018 at 11:01 AM

Hi,
I have verified your payment and marked your order as paid. You can now access your downloads.


skinnii posted Mon, 19 February 2018 at 11:06 AM

I have an order pending also:

Order #: 113146418


PrestonW posted Mon, 19 February 2018 at 11:14 AM

I have verified and marked your order paid as well. You can now access your downloads 😃


Ippotamus posted Mon, 19 February 2018 at 3:04 PM

Sorted. Thanks oodles.