lildi opened this issue on Apr 13, 2018 · 15 posts
lildi posted Fri, 13 April 2018 at 3:46 PM
Hi!
Tried "It's BOGO Time!! Buy Nightfall & get your choice of any other product in Rhiannon’s Store absolutely FREE!!" - only to find that the offer does not work. Added Nightfall an another Rhiannon product - Peace Keeper into the cart, but none of them came up as free. Very dissapointing. I tried several products, like Peace Keeper, Nyx Dreamer, CruX Killer StaX... but none of them worked. Or is it a time zone thing again, here on CET it's still 13th of April so I imagined that the offer was still applying. Was I wrong to beleive so??
/LG
SpookieLilOne posted Fri, 13 April 2018 at 4:55 PM
I think you have to sitemail Rhiannon your order number and she sends you the free product. That is how I do it myself when I do a BOGO
*~*Jamie*~*
"Life is just a dream on the way to death." ~The Crow: City of Angels
RobotHeadArt posted Fri, 13 April 2018 at 6:25 PM Online Now!
I got a random product added in my downloads as part of the order. If I had known that it was random and not selected by me I would have passed.
bad4u posted Fri, 13 April 2018 at 7:19 PM
Hi, I'd like some clarification on how this works too, as description states "your choice of any other product", not some random product.
"It's BOGO Time!! Buy Nightfall & get your choice of any other product in Rhiannon’s Store absolutely FREE!! Happy Friday the 13th!!!"
Torquinox posted Fri, 13 April 2018 at 7:48 PM
It's in the description here: https://www.renderosity.com/april-2018---bogo-new-release-by-rhiannon-cms-20133 "With the purchase of the Bogo NEW Release, you will receive a random gift by a list of products by the same vendor, or even their entire store!"
bad4u posted Fri, 13 April 2018 at 8:24 PM
Product description - which most likely is by Rhiannon, while sale announcements are by Renderosity - still says different, I'm not interested in random items, so I still want official clarification before I buy.
-renapd- posted Sat, 14 April 2018 at 12:52 AM Online Now! Site Admin
We've been running bogo(s) from time to time for the past year - this is not the first time! BOGO word comes from the intitial letters of "Buy One Get One" for free!
It is clearly stated on the event article (Daily Deals page) what the event is :
"With the purchase of the Bogo NEW Release, you will receive a random gift by a list of products by the same vendor, or even their entire store! The system will make sure you do not already own your gift! It will be added and downloaded from your account along with your purchase! Each release lasts for 72 hours only!"
You do not get to choose what will be your bogo gift on your own - the system does! But it makes sure it's not something you already own! :)
Rena
Foxy-3D posted Sat, 14 April 2018 at 1:25 AM
Rena,
Many of us understand how the BOGOs work, but I'm pretty sure this is what is causing the confusion...
Foxy-3D posted Sat, 14 April 2018 at 2:05 AM
Hi again Rena,
FYI - I just saw that it's also on the MP banner...
-renapd- posted Sat, 14 April 2018 at 2:22 AM Online Now! Site Admin
Thanks foxy-3D for pointing that out!
I'll see what can be done to be fixed and avoid confusion!
Rena
-renapd- posted Sat, 14 April 2018 at 2:30 AM Online Now! Site Admin
cypherfox posted Sat, 14 April 2018 at 8:39 AM
Ah. Pity; the odds are strongly against me, then, because I only use G3/8 now, and I've bought over half of those items already. So the odds are I'd get an unusable V4 item.
I came to the forums with the same question, since the text of Nightfall (in the listing itself) specifically calls out 'choice', I wondered how it worked. I'll pick it up some time when the whole store's on sale, instead.
-renapd- posted Sat, 14 April 2018 at 9:55 AM Online Now! Site Admin
RobotHeadArt posted Sat, 14 April 2018 at 11:15 AM Online Now!
renapd posted at 11:15AM Sat, 14 April 2018 - #4328296
Product description fixed as well! :)
So the original sales text is not going to be honored for people who purchased this before it was edited?
PrestonW posted Sat, 14 April 2018 at 12:11 PM
The text has been fixed. This was a typo. You did receive a product, therefore, we cannot do anything to change that.