Shawn21 opened this issue on May 18, 2018 ยท 7 posts
Shawn21 posted Fri, 18 May 2018 at 3:42 PM
I have changed my email here at Renderosity. I was told it had been successful & I would receive an email at my new address with a link in it. That was at least 2 hours ago & I have not received any email. It was not in the SPAM folder either.
Since I want to make some purchases today, I need help ASAP.
Thank you!
Shawn21
PrestonW posted Fri, 18 May 2018 at 4:07 PM
Hi, Email me at prestonw@renderosity.com with your updated email address and I will make sure it is updated in the system.
Shawn21 posted Fri, 18 May 2018 at 4:31 PM
That worked Preston!
Shawn21 posted Mon, 11 June 2018 at 9:56 AM
My email has now been successfully updated at Renderosity, BUT I am still getting none of the newsletters that I have checked to receive. Since I can find no other place to enter my new email address, so that I will start receiving the newsletters again, can someone please help?
Thank you!
PrestonW posted Mon, 11 June 2018 at 11:37 AM
I just checked and your email is on the mailing list so I am not sure why you aren't receiving it. Have you checked your spam/junk folder?
Miss B posted Mon, 11 June 2018 at 11:44 AM
There was no Renderosity email today, at least not yet. I don't recall how often they're sent out every week, but I'm fairly sure it's not daily.
_______________
OK . . . Where's my chocolate?
Shawn21 posted Mon, 11 June 2018 at 1:27 PM
Thanks for your reply.
There is nothing in my Spam folder, but I just checked again to see if I could find anywhere else the newsletters could be hiding. And I found a place where "Promotions" could be turned on & there they were. What a relief!
Sorry I bothered you.
Shawn21