ashleyb opened this issue on Jun 12, 2018 ยท 11 posts
ashleyb posted Tue, 12 June 2018 at 2:47 PM
We have been having a few site issues here at Renderosity. Everything should be up and running now. If you have any more issues feel free to contact me.
Many Apologies,
Create a great day!
Richardphotos posted Tue, 10 July 2018 at 9:41 AM
I have had no ebots since last night
ashleyb posted Tue, 10 July 2018 at 9:54 AM
Yes, it has been reported to our developers. they are working it
feecozen posted Thu, 19 July 2018 at 9:24 PM
Not a glitch, but a design problem. Can you read this without squinting? Font and color choices could be much better, it seems to me.
ashleyb posted Fri, 20 July 2018 at 10:38 AM
A glitch. I will see what's happening. It's not showing on my end faint.
feecozen posted Fri, 20 July 2018 at 11:42 AM
Thanks, Ashley. I'm using Chrome browser on a Mac, if that helps.
sralos posted Fri, 27 July 2018 at 7:25 PM
I have been trying to update my email address, and it never sends me the confirmation email. Yes, I checked in spam. I've sent emails. I've posted to your Facebook page. I've even talked to someone in messenger, that told me my account has been updated, but it hasn't. My domain is about to be dead soon. Unless I can get my email address updated, I could lose access to thousands of dollars worth of purchases I've made over the years. Please, can someone help me with this? It shouldn't be this hard.
Wolfenshire posted Fri, 27 July 2018 at 8:55 PM Online Now! Site Admin
sralos posted at 6:51PM Fri, 27 July 2018 - #4333837
I have been trying to update my email address, and it never sends me the confirmation email. Yes, I checked in spam. I've sent emails. I've posted to your Facebook page. I've even talked to someone in messenger, that told me my account has been updated, but it hasn't. My domain is about to be dead soon. Unless I can get my email address updated, I could lose access to thousands of dollars worth of purchases I've made over the years. Please, can someone help me with this? It shouldn't be this hard.
I'll send a note to Admin that you need help right away, of course, but you need to talk to them directly, your issue is beyond anything a Mod can do in the forums. The contact info is on the about page, but I'll just go ahead and paste it here.
Address
239 John Rice Blvd. Suite F Murfreesboro, TN 37129 Phone
Toll-Free: 866-220-2949 Local & Fax: 615-598-9770 Company email addresses
General: admin@renderosity.com Store Support: store@renderosity.com Marketing & Advertising: marketing@renderosity.com
Please direct all questions regarding MarketPlace purchases to our Store email address.
Please allow up to 24-hours for an email response. Meet The Renderosity Team Hours of operation
Monday-Friday 9am - 5pm (cdt/cst)
Update: Okay, I've left a note for admin that you need help, but please try to contact them on your end also. I'm sure we can get this fixed before you lose any of your previous purchases. If you need anything else feel free to site mail me, as I'm more likely to see that first.
Wolfenshire, Moderator/Community Leader
Lyne posted Wed, 08 August 2018 at 7:25 AM
credits in gallery upload form aren't working...it won't activate the choice of products! & yes know my merchant's name!! I use IE 11 which has always worked here...I won't change that... :(
Life Requires Assembly and we all know how THAT goes!
ashleyb posted Wed, 08 August 2018 at 9:17 AM
I will make sure this is fixed asap!
Lyne posted Tue, 14 August 2018 at 7:48 PM
well... it's STILL does not work ... I tried AGAIN with new art... it's not like I don't WANT to help Rendo...but.... !?
Life Requires Assembly and we all know how THAT goes!