packmaster opened this issue on Jun 17, 2018 ยท 4 posts
packmaster posted Sun, 17 June 2018 at 12:22 AM
Can't find a customer support ticket system here, if there is one a link would be nice. Anyway, just (30ish minutes ago) hit purchase on an order showing $20.50 and got charged $41.00. Missed roll-over on sale by seconds I assume. Where do I go to sort this. Thanks for any help.
ashleyb posted Sun, 17 June 2018 at 7:24 AM
I'm looking into your order right now to see what happened. I will sitemail you as soon as I can sort this out.
jennblake posted Sun, 17 June 2018 at 10:41 AM
Hi.
Deacon's store sale was from the 12th - 16th. Your order processed at 2 min and 40 seconds after that sale ended. Since the sale lasted for 4 days..I cannot do anything about the sale prices. I have sent you an email about this as well. 
packmaster posted Sun, 17 June 2018 at 11:55 AM
Thanks jennblake. Received and replied to. Out.