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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: I got double charged at my latest purchase


Balder ( ) posted Sat, 14 July 2018 at 2:39 PM · edited Sun, 03 November 2024 at 6:57 AM

My latest order got double charged for some reason. When I filled in the data on the cards etc, i got the message something was wrong, so I did it again. And then another order started with the same sum. Nothing was really purchases on the latest order, only the money was charged. The original order number was 113208897 And the blank order was: 113208898

I would be happy if someone coulc cancel the latest order.

Cheers


PrestonW ( ) posted Sat, 14 July 2018 at 7:18 PM

Hi, I have refunded you $18.63 back to you for order 113208898.

Preston


Balder ( ) posted Sun, 15 July 2018 at 11:17 AM

Thanks! I will spend them right away!!


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