Forum: MarketPlace Customers


Subject: Maximum login failures

karibousboutique opened this issue on Oct 13, 2018 ยท 3 posts


karibousboutique posted Sat, 13 October 2018 at 12:39 PM

I was trying to remember my login so I could shop from my iPad while away from my computer. Apparently, I've reached the maximum login attempts for the day. I'm sending this from my phone (which obviously has a different ip address.) I want to finish shopping before one of your sales ends, and I'd like to be able to download and use my purchases today. Your site allowed me to reset my password, but I can't login. It said to contact the site admin for help. So here I am. Help?

By the way, might be nice to warn us when we're nearing our maximum login attempts.

Intel Core i7-8700 6-Core 3.2 GHz (4.6 GHz Turbo), 32GB RAM, two GeForce GTX 1080 Ti GPUs

DS 4.10, Photoshop CC and CS6, Poser 11 Pro, Vue 2016, CarraraPro 64bit, Autodesk Inventor, Mudbox, and 3DS Max

One in 68 children is diagnosed with autism.  One is mine.


PrestonW posted Sat, 13 October 2018 at 1:30 PM

Hi, You should be able to login now 😃


karibousboutique posted Sat, 13 October 2018 at 1:32 PM

Thank you!! Phone hotspot was slow as molasses in January! All better now.

Intel Core i7-8700 6-Core 3.2 GHz (4.6 GHz Turbo), 32GB RAM, two GeForce GTX 1080 Ti GPUs

DS 4.10, Photoshop CC and CS6, Poser 11 Pro, Vue 2016, CarraraPro 64bit, Autodesk Inventor, Mudbox, and 3DS Max

One in 68 children is diagnosed with autism.  One is mine.