Forum: MarketPlace Customers


Subject: Order#: 113251438

Kerantli opened this issue on Oct 29, 2018 ยท 5 posts


Kerantli posted Mon, 29 October 2018 at 6:59 PM

Morning/Afternoon/evening

I ordered this about 30 minutes ago (at time of writing) and it's showing as unpaid even though I've had a confirmation email via paypal that it was paid, and the money is showing as being taken from my paypal balance. Is there anything someone can do so I can get my items?


willdial posted Mon, 29 October 2018 at 7:13 PM

I'm having the exact same problem. It's been over an hour since I placed my order. I have a paypal confirmation number.


willdial posted Mon, 29 October 2018 at 10:42 PM

It took a few hours, but Renderosity eventually the payment. Kerantli, did your payment eventually get through?


Kerantli posted Tue, 30 October 2018 at 5:09 AM

It did, about 2 hours after posting


PrestonW posted Tue, 30 October 2018 at 11:03 AM

PayPal was having issues yesterday. I apologize for the delay in getting your products.