i'm subscribed to newsletters and haven't gotten one since late October. How can I get the free item that was given out in the newsletter the first week of November? It was a dining room scene. I want the item since I am subscribed and haven't received one since end of October. They are not in spam or junk folders, and they aren't in my rendo folder. They just didn't come.. I need to know who to contact to here to get the item that was offered in my missing newsletter. Not my fault I haven't received my newsletters.