Desty_Nova opened this issue on Dec 13, 2018 ยท 3 posts
Desty_Nova posted Thu, 13 December 2018 at 2:01 AM
its on download pending for since 3 days. I payed with paypal and the paid status switched to green immediately - so there shouln't be a problem. I wrote to customer support but didn't receive an answer. Maybe I'll have more luck here.
thanks
PrestonW posted Thu, 13 December 2018 at 9:30 AM
Hi, There was an error with the system marking this as paid. I have remarked this order as paid and you should now be able to download your file.
Regards,
Preston
Desty_Nova posted Thu, 13 December 2018 at 9:39 AM
great, it worked thx alot.