Forum: MarketPlace Customers


Subject: rewards store temporarily down

Photonflash1 opened this issue on Dec 13, 2018 ยท 7 posts


Photonflash1 posted Thu, 13 December 2018 at 10:25 AM

I've been trying to purchase gift certificates with my rewards points several times this AM. I receive the message, "Sorry, the rewards store is temporarily unavailable. Please try again later." I have items in my cary on sales that I don't want to expire. When will the store be back up?


PrestonW posted Thu, 13 December 2018 at 10:59 AM

I am not sure how long this will be down. I know the programmers are working on things at this time.


PrestonW posted Thu, 13 December 2018 at 11:20 AM

I just got word that it will be back up in a few hours.


fred333 posted Thu, 13 December 2018 at 12:09 PM

Still down and it's 18:00 here - not sure what the time is at Renderosity though. Could be 11:21 AM


Lyne posted Thu, 13 December 2018 at 2:32 PM

sheesh! Right when I need it...12:30 PM PDT here

Life Requires Assembly and we all know how THAT goes!


PrestonW posted Thu, 13 December 2018 at 4:49 PM

This should now be working 😃


CharlieJudge posted Fri, 14 December 2018 at 9:27 AM

PrestonW posted at 9:23AM Fri, 14 December 2018 - #4341744

This should now be working 😃

Don't know if you can purchase yet but it still is not transferring my points (even for purchases made 2 days ago) from 'pending' to 'active' So, of course I can't use them to purchase a gift certificate.