On saturday i tried to purchase a particular set (on sale) and got a "Card refused due to security checks" message. I tried a different card and same response. Tried the first one again a while later and still the same. I phoned the bank and they told me that all three payments had actually been charged. So it appears i have paid three times and not got the set (which is no longer on sale).

I have emailed the store@ email address a couple of times but not had a response at all. Am i able to get two of the charges refunded to my card and the set added to my library? It was: https://www.renderosity.com/mod/bcs/?ViewProduct=136417