Mik239 opened this issue on May 10, 2019 ยท 5 posts
Mik239 posted Fri, 10 May 2019 at 7:58 PM
Hi,
accidentally put the wrong product in my cart,
https://www.renderosity.com/mod/bcs/photo-plants-leafdropper2-for-poser-and-daz-studio/127430/
instead of
https://www.renderosity.com/mod/bcs/photo-plants-leafdropper-for-daz-studio-dforce/126222/
if possible just exchange it in my library please, haven't downloaded it yet, price is the same.
Thank you
CHMedia posted Fri, 10 May 2019 at 8:18 PM
I am responding to let you know we are looking into this. I will be in touch with you soon.
CHMedia posted Fri, 10 May 2019 at 8:26 PM
I am new to Store Support, but I believe we can issue a credit if the product has not been downloaded and you can purchase an alternate item. I will reach out to you with more information.
CHMedia posted Fri, 10 May 2019 at 8:30 PM
I believe you may need to contact the vendor directly. I will sitemail you about order credentials.
Mik239 posted Fri, 10 May 2019 at 9:45 PM
Thanks for yor efforts, answered your sitemail