Forum: MarketPlace Customers


Subject: Purchase stuck at pending/unpaid.

JohnDoe641 opened this issue on Jul 02, 2019 ยท 6 posts


JohnDoe641 posted Tue, 02 July 2019 at 1:54 AM

Order#: 113363165

I have verified that the payment went through in my paypal account. D:

Thanks!


jennblake posted Tue, 02 July 2019 at 8:15 AM

Hi. :smiile:

Sorry for the delay. I have verified your payment and marked the order as paid for you. Enjoy your purchase!


JohnDoe641 posted Tue, 02 July 2019 at 12:15 PM

Thanks Jenn!


khelben posted Thu, 04 July 2019 at 8:23 AM

I also have this problem today. Paypal transaction looks complete, but can't download the items yet. It's been about 30 minutes or so... Could you fix my Order #: 113363791 please?


jennblake posted Thu, 04 July 2019 at 9:15 AM

I have marked that order paid for you. 😄 Sorry for the delay.


khelben posted Thu, 04 July 2019 at 9:16 AM

Download works now, thanks :)