Hi A couple of days ago I purchased the Poser Pro 11 upgrade. I have a physical Poser 10, which I upgraded digitally to Poser 11 a while back. I downloaded the Poser Pro 11 download manager, installed it and ran it: I entered the license key which appears in my order details under the download button - there are several licence keys, e.g. for Poser Fusion 11 Cinema4D, but I just used the first one ("PoserPro 11: XNB etc.etc.") I downloaded and installed all the files through the download manager, but the installation appears to be for Poser 11, not Poser Pro 11. I have emailed the store staff, but no response as yet so I thought I would ask here, in case I'm doing something wrong. Thanks Andy