Forum: MarketPlace Customers


Subject: Gift Card Disappeared from account

platnumk opened this issue on Oct 10, 2019 ยท 5 posts


platnumk posted Thu, 10 October 2019 at 4:56 PM

Last month (September) I converted 500 reward points in to a $5 gift card, Today (10/10/2019) I went to use it but it seemed to have vanished from my account


Kalypso posted Fri, 11 October 2019 at 2:13 AM Online Now! Site Admin

Did you happen to notice what the expiration date was on the GC?


platnumk posted Fri, 11 October 2019 at 2:21 AM

Kalypso posted at 8:17AM Fri, 11 October 2019 - #4366707

Did you happen to notice what the expiration date was on the GC?

No, sorry. But I do remember that it was less than 30 days ago that I converted the 500 reward points to a GC.


Brittany posted Fri, 11 October 2019 at 9:35 AM

Done. Next time, they expire in 30 days.


platnumk posted Fri, 11 October 2019 at 1:43 PM

Brittany posted at 7:41PM Fri, 11 October 2019 - #4366751

Done. Next time, they expire in 30 days.

Many thanks for the help, Its much appreciated