Hello.

We launched a required update to Poser 11.2 for all Poser 11 and Poser 2014 GameDev users.

Below you will find a link to download as well as a link to the article with more details:

Poser Download

Poser Update Launched

Please be sure to download Poser 11.2 from the download link supplied above and install directly from that file. The old Smith Micro download manager will not be able to update your product.

Regards,

JennBlake

Would it be too much to ask that you also post the latest version number of Poser when posting this info? I could download the same version and not know til I try to launch to install.. Thank you very much for any assistance and or insight into this matter.

===========================================================

OS: Windows 11 64-bit
Poser: Poser 11.3 ...... Units: inches or meters depends on mood
Bryce: Bryce Pro 7.1.074
Image Editing: Corel Paintshop Pro
Renderer: Superfly, Firefly

9/11/2001: Never forget...

Smiles are contagious... Pass it on!

Today is the tomorrow you worried about yesterday

 

Hello, i have just downloaded the installation file for MacOS from the download link, but when i tried to run the file Mac OS told me it cannot run this app because it is not from a verified developer. My OS is Catalina 10.15.1 How can i install Poser 11.2 under this OS? Thank you for your help Nantwein

Hi Nantwein. I got that message when I used the update installation file under macOS Catalina. Here's the solution...

From Apple's Support site:

In macOS Catalina and macOS Mojave, when an app fails to install because it hasn’t been notarized or is from an unidentified developer, it will appear in System Preferences > Security & Privacy, under the General tab. Click Open Anyway to confirm your intent to open or install the app.

The warning prompt reappears, and you can click Open.*

The app is now saved as an exception to your security settings, and you can open it in the future by double-clicking it, just as you can any authorized app.

Hope this helps!

Lee

Thank you, Lee, it worked!

Nantwein posted at 3:35PM Sun, 24 November 2019 - #4371153

Thank you, Lee, it worked!

Happy to help out, Nantwein!

Lee

After my Update to Poser 11.2 Pro i became the Message.... the grace period for activating of this product has expired. Maximum Number of Activation For The License Has Expired.

And now Poser stopped working

if you are on a pc - please uninstall poser using geek uninstaller and then reinstall

if you are on a mac - please uninstall poser using a geek uninstaller alternative and then reinstall

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I try to launch Poser 11 and the product registration window comes up. The page for updates appears to be broken. Are these issues connected?

it does appear that the download site is down atm - those issues may well indeed be related - I am not aware of that being the case. Passed it on to someone eho can fix it

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A bit more regarding my current issue: I had Poser 11.2 check for updates. Now whenever I try to start it, I get the registration window.

if you are on a pc - please uninstall poser using geek uninstaller and then reinstall

if you are on a mac - please uninstall poser using a geek uninstaller alternative and then reinstall

if you need the installer - I have one - but I am not sure which build it is.

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structure, thanks for those pointers, but it does appear to have been an issue with https://www.posersoftware.com/downloads being down. I started Poser now, and it's fine, so I'll go ahead with the update.

After i've unistalled and reinstalled Poser 11 - how do I get my Runtime directory back?

raingod, is the plus button in your library panel not working? (I hope I'm remembering this correctly. I'll check next time I start the program.)

What I did was backup my Runtime Folder, then Uninstall my old Poser, Reinstall the new Poser - then I copied my old Runtime directory back into the new directory (After preserving the new one - just as a precaution). Starting poser with the new Runtime directory works fine - however with the Old Runtime it crashes out (no error).

Do your different runtimes have different names? Or there might be something off with the file structure of the one that crashes.

When I backed up my old Runtime I renamed it "Runtime Lifeboat". After I reinstalled Poser, I took the new Runtime directory and renamed it "New Runtime". Then I copied "Runtime Lifeboat" into the same directory and changed it's name back to simply "Runtime" allowing me to switch the new RT for my Old RT while preserving the New RT. What this did was allow me to swap between the 2 directories by simply changing which one was named "Runtime". This is how I was able to determine that one directory works (the new one) and one doesn't (my old one).

If I'm following you correctly, that may be where your problem is. I have a folder called Poser Official and another called Poser Content. Each one has a runtime within it. Using the plus symbol, I can load both into the library and select whichever I want. Anyway, that's the end of my very limited knowledge. Good luck!

I like to keep filepaths simple to make things easier to find - my content directory is simply D:> Poser 11>Runtime. I need my old P11 content to work on this filepath because several other 3rd party programs look there for my Poser content. Also not really sure what will happen with things like textures if I change directory names. I'm envisioning a ton of "cannot find file XXX" errors then I'd have to manually redirect where it's looking for things. Hopefully someone else will have some insight... but thank you for trying!

Update: Problem Solved! I simply copied my Old Runtime directory INTO my new one (After backing up both) - do NOT overwrite any existing files! Now Poser 11 can launch, and all my old content is right where it needs to be! =)

I have sent a ticket but thought I'd try here as well.

I cant open Poserpro11 as the SN no longer works as per the above messages.

I have been sent the 11.2 download link but I cant open Poserpro11 to get my SN.

Has anyone else resolved this as there is no longer an account on Smithmicro to retrieve this info.

Thanks in advance.

mouser posted at 12:54PM Sat, 01 February 2020 - #4378477

I have sent a ticket but thought I'd try here as well.

I cant open Poserpro11 as the SN no longer works as per the above messages.

I have been sent the 11.2 download link but I cant open Poserpro11 to get my SN.

Has anyone else resolved this as there is no longer an account on Smithmicro to retrieve this info.

Thanks in advance.

Support ticket resolved things and within minutes.

Hi. After not using my copy of Poser 11 Pro for several months, the other day I went to use it but apparently my previous valid license does not work... I came to this forum hoping to find some directions on what to do, but I feel more confused now...

At the current moment, after installing Poser 11.2 which seems to be the recommended approach, I’m faced with the registration menu which seems to be assuming I have been issued a new license key... which I do not see any obvious way of attaining...

The registration menu seems to have a space for the previous license key, but it will not let me enter it (presumably) without a new license key... meaning you can’t type in the old license without completing the “required” information slots...

Can anyone tell me how to obtain my new license key... ?

My copy of Poser Pro 11 is from an actual physical DVD purchased from Smith Micro... I’ve been using it for several years without any problems until now.

Thank you in advance for any information you may be able to provide.

uninstall poser using geek uninstaller on windows or a macos equivalent

reinstall poser

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I am having problems starting poser

kaya - is your windows system 32 or 64 bit?

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structure posted at 8:36PM Thu, 27 February 2020 - #4381995

kaya - is your windows system 32 or 64 bit? 64 bit I am pretty sure

I sitemailed you

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structure posted at 9:02AM Fri, 28 February 2020 - #4382000

I sitemailed you

About to answer you.

structure posted at 9:16AM Fri, 28 February 2020 - #4382000

I sitemailed you

I got the sitemail and about to send another reply.

Hello. I just purchased a poser pro 11.2, i installed it and it starts showing me my license and then it shuts down. I tried compatibility starts for win 8 and 7 and it still shuts down on start. I run win 10. Is there anyone who has the same problem and maybe solution to that?

prizma501 posted at 5:27PM Mon, 30 March 2020 - #4384768

Hello. I just purchased a poser pro 11.2, i installed it and it starts showing me my license and then it shuts down. I tried compatibility starts for win 8 and 7 and it still shuts down on start. I run win 10. Is there anyone who has the same problem and maybe solution to that?

I just updated to Poser 11.3 (Not sure if it is pro or whatnot) Have you tried updating it to that?

Either I am just being impatient or it is not loading since I upgraded it to Poser 11.3. Or it could be I am using an old shortcut. Would that matter?

you guys should try uninstalling poser using geek uninstaller - and then reinstalling poser

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structure posted at 8:48AM Tue, 31 March 2020 - #4384921

you guys should try uninstalling poser using geek uninstaller - and then reinstalling poser

Turns out I was just being impatient. Thanks for the link to geek uninstaller. I have been trying to uninstall McAfee for a while without any success so hopefully that will help.

does my old serial could work like the one for poser 9 i had ?

The old serial number doesn't work. What will? I have no documentation other than the original. There is no clear Poser site anymore, all the web pages in the program are dead links.
I had it fixed even, updated and it lost my new serial number. What did I do to fix it last time, I can't remember.

Got Poser fixed again, downloaded from the link posted on this thread and after pasting my original serial number from the earlier version I must have downloaded with the old Smith Micro download manager.

Hello, Don't know how to fix this but we had a thunderstorm and I shut down my system to keep it safe. When the storm had passed I started it up again. The thing is the internet was down still. A dialogue box came up saying could not start because lease could not be verified. So, does that mean I don't own the software? I thought I'd bought it. Anyhow when the inter was back up it worked. I've still got all the disks and CD's from Poser 1 to 7, I skipped updating for a while because of a new job. Is there no way to use Poser 11 without Internet? We get a lot of storms in the summer and in a rural county the power is always restored before the internet. Please Advise.

Unfortunately, when SmithMicro released Poser Pro 2014 Game Dev and Poser 11, they built-in the phone-home feature to verify the license. There is a way to prevent this, so you will need to contact admin for a request and the proper procedure to do this.

Thanks

Having been distracted by other projects for a while but I decided to return to Poser after a couple of weeks of non use, problem was I had not realised that the drive holding all my Poser content had become unplugged. Poser tried to launch but obviously could not find any content so I stopped the program and reconnected the drive however, while Poser will launch it immediately locks up. Task manager shows there are 5 threads running but never seem to stop. I tried changing the preference files but had the same problem. I uninstalled Poser and reinstalled Poser 11.3 which then asked me for my serial number when launched, this it accepted and Poser loaded with the default screen but still the program locks up.

I have also uninstalled and then manually deleted every reference I can find to Poser on the C drive and re-installed - same problem. Finally I uninstalled using geek uninstaller and reinstalled, each time I had to validate so it looked like a clean install but on launch it goes walkabout for long periods.

Any ideas on what to do next?

 

 

I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 -  Ryzen 9 5900HX, with 64 gig ram and 3 TB  storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .   The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.

It is OK, I managed to get around the problem. As Poser would not run after installing a fresh copy I tried reverting to the old copy. I have the 'C' drive automatically backed up to the cloud on a regular basis. I was therefore able to restore the old Poser 11 installation into the programs folder and also restore the Program Data and App Data files. That done I tried again and Poser launched with all my old settings but then it started asking for files that had nothing to do with my saved scene so I let it do its search function. Once that was complete I was able to collect the scene inventory which showed what files were missing allowing me to restore those files as well. I guess it took about three hours to do the restore but it worked and it is nice to know my backup system works. It would also taken about that length of time to rebuild my preferences on a new and clean install so I am not too upset, I could have done without the hassle though.

 

 

I use Poser 13 on Windows 11 - For Scene set up I use a Geekcom A5 -  Ryzen 9 5900HX, with 64 gig ram and 3 TB  storage, mini PC with final rendering done on normal sized desktop using an AMD Ryzen Threadipper 1950X CPU, Corsair Hydro H100i CPU cooler, 3XS EVGA GTX 1080i SC with 11g Ram, 4 X 16gig Corsair DDR4 Ram and a Corsair RM 100 PSU .   The desktop is in a remote location with rendering done via Queue Manager which gives me a clearer desktop and quieter computer room.

I have had the same problem. I followed the Links provided. It works. In 21 days will I have to do this all over again ? Thank you

21 days is the free trial.

if you have a valid poser 11 / poser 2014 Game Dev license and poser is not accepting it, contact me in sitemail, or write to admin@renderosity.com explaining your issue.

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structure posted at 8:38AM Mon, 13 July 2020 - #4394396

21 days is the free trial.

if you have a valid poser 11 / poser 2014 Game Dev license and poser is not accepting it, contact me in sitemail, or write to admin@renderosity.com explaining your issue.

I just sent you an email. It works now because I followed the Link above at the top of this Forum. My concern is will it keep expiring ? I bought a boxed Full Version from Smith Micro. It does not load on it's own. Thank you

I assume you sent your email to admin they will reply asap.

as I said, if your key is valid for poser 11 / poser pro 2014 game dev, you should have a free upgrade. For any other version of poser, there is no free upgrade.

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All of a sudden, I get NOTHING in the 'properties' panel when I create a light in a new scene. AND the ONLY light I can create is a spotlight - not an infinite, not a distant. This is NOT an improvement....

"I reject your reality and substitute my own" - Adam Savage

Rod, if you look at the bottom slider on the properties tab, it has moved a long way to the left, this does occur occasionally, and has since SM released poser 11, saving the scene and restarting poser usually fixes this if ( as is also sometimes the case ) the slider cannot be pulled back to it's correct position.

Which build are you using?

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Yeah, I tried scrolling, but it did not work at all. As you mentioned, if I save the scene, and restart Poser, it works properly. I can live with it, but I hope it gets fixed in a future update.

Don't have the build number handy at the moment, but it's the latest and greatest update. Thanks! ?

"I reject your reality and substitute my own" - Adam Savage

I had to reinstall Poser 11 Pro from the original disc on my W7 Pro 64 platform. Like others here have reported, the S/N was rejected for numerous reasons having to do with too many installations, etc. So I followed the advice of this thread in using the uninstall geek app and then installed the 11.3 free trial. I am just about to reinstall hundreds of models, morphs, props, etc.and want to MAKE SURE that when the trial ends I'll be able to use my original S/N to permanently activate this installation. Will this allow me to also download the bonus content pack? Also, can I enter my S/N now to unlock 11.3?

Thanks!

Once you enter your serial number, the trial will end and the program will be activated. You should not need to reinstall all your models, follow the advice in this PDF

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structure posted at 2:14PM Fri, 07 August 2020 - #4396252

Once you enter your serial number, the trial will end and the program will be activated. You should not need to reinstall all your models, follow the advice in this PDF

Thanks for the help! And I did not know I could add an entire folder of characters at once though the 'Add to Library' tool; I add each model separately by selecting its Runtime, although then I can group them in my desired order -- but it takes a lot of Library listing space since the categories aren't contained within a folder. I suppose if you add a folder of models to the Library at once, they will show up in the Poser Library as a folder under the folder's name and in the order they appear in that folder? I'll try it out...

Okay - my original S/N activated the 11.3 download so thanks for the advice! I found I couldn't load folders of numerous models with the Add to Library function, so I'll continue loading them one at a time in my preferred order as I've done for years. But I'm back in business again!

Msellers2 writes, "The thing is the internet was down still. A dialogue box came up saying could not start because lease could not be verified. So, does that mean I don't own the software? I thought I'd bought it."

If I understand correctly, lots of software (not just Poser) these days regularly "calls home" to the merchant's server so as to verify that the user's license is valid. As example, there have been threads on the SketchUp forum about this too.

If I understand correctly, what this means is that nobody actually owns software anymore. We own it only so long as the merchant is still in business, still owns the software, and their servers are up and running.

Can't say this for sure, but my guess is that if Smith Micro had just pulled the plug on Poser and walked away, instead of selling Poser to Renderosity, then all copies of Poser everywhere might have then gone dead. Again, just a best guess, and happy to be corrected as needed.

And again, to the best of my knowledge this is an issue that affects many different softwares these days, and not just Poser. It appears this is how software merchants are protecting their businesses against rampant software piracy, which is certainly a valid concern.

BabaBozo posted at 2:05PM Sat, 29 August 2020 - #4398063

Msellers2 writes, "The thing is the internet was down still. A dialogue box came up saying could not start because lease could not be verified. So, does that mean I don't own the software? I thought I'd bought it."

If I understand correctly, lots of software (not just Poser) these days regularly "calls home" to the merchant's server so as to verify that the user's license is valid. As example, there have been threads on the SketchUp forum about this too.

If I understand correctly, what this means is that nobody actually owns software anymore. We own it only so long as the merchant is still in business, still owns the software, and their servers are up and running.

Can't say this for sure, but my guess is that if Smith Micro had just pulled the plug on Poser and walked away, instead of selling Poser to Renderosity, then all copies of Poser everywhere might have then gone dead. Again, just a best guess, and happy to be corrected as needed.

And again, to the best of my knowledge this is an issue that affects many different softwares these days, and not just Poser. It appears this is how software merchants are protecting their businesses against rampant software piracy, which is certainly a valid concern.

Yes, it SUCKS that so many software manufacturers have taken the measures you mentioned. 20 years ago when you bought SW it was good for years; I still use Word 2000 and Photo Impact from that era today -- because they still work fine for my needs and the license is forever -- as it SHOULD be. I feel sorry for all the Photoshop users that pay by each month or by the year just to use it. I paid less for Photo Impact (which still does 95% of what Photoshop can do) and Word 2000 than what Adobe charges for one month of Photoshop...

For Poser 11, there is a way to have it not call home to confirm validation before it will operate. I'm not sure what you must do to qualify (unreliable or very expensive Internet access?), but I believe the author of this thread, jennblake, can help.

Psych2 posted at 8:28PM Sat, 29 August 2020 - #4398076

For Poser 11, there is a way to have it not call home to confirm validation before it will operate. I'm not sure what you must do to qualify (unreliable or very expensive Internet access?), but I believe the author of this thread, jennblake, can help.

contact admin ask them for an extended license, explain why you need it.

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Psych2 writes, "contact admin ask them for an extended license, explain why you need it."

They need it because they paid for it, and it's now their property, and nobody else's business?

I like that explanation.

I have a question, but it's about my Poser Pro2014. I had a hard drive crash, a while back, still trying to recover files. In the meantime I am using a different desktop and I have Poser 11 installed.

I tried reinstalling my Poser 2014, it says it's installed, but when I go to launch the program, the program screen comes up, then just goes away, no asking for serial number or anything.

Does this have anything to do with the 2011 installation? I would really like to be able to use both if possible.

Thanks for any suggestions or help.

LadyElf posted at 10:01PM Mon, 21 September 2020 - #4399999

I have a question, but it's about my Poser Pro2014. I had a hard drive crash, a while back, still trying to recover files. In the meantime I am using a different desktop and I have Poser 11 installed.

I tried reinstalling my Poser 2014, it says it's installed, but when I go to launch the program, the program screen comes up, then just goes away, no asking for serial number or anything.

Does this have anything to do with the 2011 installation? I would really like to be able to use both if possible.

Thanks for any suggestions or help.

Have you installed the service release

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Have you installed the service release

Doesn't look like a valid link anymore. I'll do a search for the service release and see if that works ;) It may no longer be available :(

Thanks!

LadyElf posted at 2:34PM Thu, 24 September 2020 - #4400169

Have you installed the service release

Doesn't look like a valid link anymore. I'll do a search for the service release and see if that works ;) It may no longer be available :(

Thanks!

Hi, if you are having issues accessing the file, I have sitemailed you, the link is still valid. Respond to my sitemail and we will work something out.

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I need help. My poser pro 11 stops and crash anytime. I have the latest version. I'm on windows 10 latest version too. What could it be? Thanks in advance.

Hi Gisela, this issue could be caused by a number things ( some not even poser related )

I sent you a sitemail I will discuss this with you there and see if we can find a solution for you.

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structure posted at 8:56AM Sat, 28 November 2020 - #4401613

Hi Gisela, this issue could be caused by a number things ( some not even poser related )

I sent you a sitemail I will discuss this with you there and see if we can find a solution for you.

Hi Mr Struture where I do write to have my poser pro 11 serial reset because I had formatted a few times changing my operating system to find stability of the program. Now it tells me that I had to buy a new licence because I exceed the number of times I can use it. But everytime I had deleted the information and serial.

Hi Gisela - please write to admim@renderosity.com explaining your situation

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structure posted at 6:23AM Mon, 30 November 2020 - #4405981

Hi Gisela - please write to admim@renderosity.com explaining your situation Thank you!

Quick question. My P11 Pro recently stop installing additional content. The runtimes are still accessible, and I do get a screen confirmation after attempting to install; but no other installs are registering in the library. Any suggestions?

You might want to submit a ticket so that the devs can take a look at the issue to see if something is broken.

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Where are the tickets created? @Posersoftware.com?

structure posted at 2:33PM Thu, 03 December 2020 - #4406109

You might want to submit a ticket so that the devs can take a look at the issue to see if something is broken.

Habatchii posted at 4:21PM Thu, 03 December 2020 - #4406081

Quick question. My P11 Pro recently stop installing additional content. The runtimes are still accessible, and I do get a screen confirmation after attempting to install, but no other installs are registering in the library. Any suggestions?

How are you installing your content and did you open the content file to make sure that they follow the folder hierarchy established for every runtime? If there is something unusual with the content files, you may be nesting their actual runtime within a runtime. As for opening a problem ticket at the website, click on the support banner at the top and navigate to Support Website.

Habatchii posted at 5:33PM Thu, 03 December 2020 - #4406341

Where are the tickets created? @Posersoftware.com?

structure posted at 2:33PM Thu, 03 December 2020 - #4406109

You might want to submit a ticket so that the devs can take a look at the issue to see if something is broken.

PoserSoftware Ticket

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I got a weird message when trying to open Poser 11 today. Says I need to connect to the net even though I am. Please help. The link to the download page wouldn't load.

it looks like posersoftware.com is temporarily down

isitdown

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Yay! It just opened.

I've recently had to install poser 11 as Poser 10 is no longer functional.My problem when i try to activate it i get a message activation failed to complete please contacvr an a link the link is no longer functional it is a very old download I am working from though I Did purchase the Program from here several years ago .It is a valid key an Legally Purchased program an is listed in my purchases form this Site ,I am a basic amateur hobbyist who uses Poser to create art for In game chars for both tabletop an online games as well as for my own for my own enjoyment at present cannot even get the program to function as it crashes 3 minutes into running any help would be appreciated as i cannot contact help at present as links posted here no longer work

Are the links you're using for Posersoftware.com or Smithmicro? Make sure it's posersoftware.

Also, since you said it was a very old download, it sounds like you might need to upgrade. The current version is 11.3.818. You can get that at the same site. click on downloads.

---

Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage

Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10

RedPhantom posted at 12:35PM Wed, 13 January 2021 - #4410163

Are the links you're using for Posersoftware.com or Smithmicro? Make sure it's posersoftware.

Also, since you said it was a very old download, it sounds like you might need to upgrade. The current version is 11.3.818. You can get that at the same site. click on downloads. Thank you very much red wandering about here very early this morning and about to give upon ever benign able to make any art ever again ,I stumbled over that link you mentioned and as stated Old version ,its up and running an think even saved and can use some of the older items in my runtime .

lesgraham posted at 6:03PM Thu, 14 January 2021 - #4410136

I've recently had to install poser 11 as Poser 10 is no longer functional.My problem when i try to activate it i get a message activation failed to complete please contacvr an a link the link is no longer functional it is a very old download I am working from though I Did purchase the Program from here several years ago .It is a valid key an Legally Purchased program an is listed in my purchases form this Site ,I am a basic amateur hobbyist who uses Poser to create art for In game chars for both tabletop an online games as well as for my own for my own enjoyment at present cannot even get the program to function as it crashes 3 minutes into running any help would be appreciated as i cannot contact help at present as links posted here no longer work

please see the message at this link @4371864

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I don't know if this is the right thread but it seems like a "Poser 11 won't start or won't keep running issue" so here goes... Poser 11 will crash when I either File->Close or File->New if I have previously loaded a figure or scene that uses the DSON importer. I'm running Windows 10 and looking in my application logs I can see a new entry for every time it happens, the "friendly view" information for each event looks like this Poser.exe 11.3.818.0 5edcd5a1 python27.dll 2.7.17150.1013 5e815992 c000041d 0000000000119a32 338 01d709d4605ab9fa C:Program FilesPoser SoftwarePoser 11Poser.exe C:Program FilesPoser SoftwarePoser 11python27.dll 9e2f0a95-7374-4d4f-93ca-60e6b49310e3

It also randomly happens if I have a scene with DSON imported figures and delete one or more figures from the scene, but the file->Close and file->New behaviour is consistently repeatable. It doesn't happen if I haven't loaded any figures in that use the DSON importer. Is there a known issue with DSON and Poser 11.3 and any known workaround? I use Genesis 1 figures a lot, so for the time being I'm stuck working in Poser 10 then loading up nearly completed scenes in Poser 11 just when I want to use any new functionality like the new render engine.

I just upgraded from Poser 10 to Poser 11.3.818. Installed fresh from that version, I didn't update from any earlier version like 11.2, then I downloaded the x64 windows DSON importer from DAZ and installed it to my Poser 11 directory and loaded up all my runtimes from previous Poser versions (I have several runtimes worth of content from Poser 4 onward).

From what I've read about the DSON Importer, there was a version that didn't work correctly and caused major headaches for many users. It may have been the latest iteration but I couldn't be sure. It might be worth obtaining an earlier version if you can find it and see if the issue still persists.

Thanks, I have seen some stuff about the transition form 11.2 to 11.3 being a messy one. I will see what I can do about getting an older version, I don't think the official download site has legacy versions.

hborre posted at 9:24AM Tue, 23 February 2021 - #4413642

From what I've read about the DSON Importer, there was a version that didn't work correctly and caused major headaches for many users. It may have been the latest iteration but I couldn't be sure. It might be worth obtaining an earlier version if you can find it and see if the issue still persists.

I have been one of the lucky few that didn't have major problems with the 11.2 to 11.3 updates. If you are using DAZ Import Manager for installation then it is a likelihood it only contains the latest version. However, if you check your downloads at DAZ3D you might come across the separate iterations. You just need to know when you ordered the app.

I've done everything as manually as I could but I'm a bit confused, are you saying that the issue may be with the version of DSON Importer? I originally got it a few years ago but the only download I see available to me now is the current version, 1.2.0.12. I might have older installers that I downloaded over the years in backups but I think they'd be 32bit versions being for Poser 10 and earlier. As for Poser 11 I just purchased it days ago, so I don't have the install media for anything but 11.3.818.

hborre posted at 10:18AM Tue, 23 February 2021 - #4413657

I have been one of the lucky few that didn't have major problems with the 11.2 to 11.3 updates. If you are using DAZ Import Manager for installation then it is a likelihood it only contains the latest version. However, if you check your downloads at DAZ3D you might come across the separate iterations. You just need to know when you ordered the app.

One question: are you turning off Subdivision when you import Genesis into Poser 11? This particular feature has been problematic in the past, I have had crashes and slow responses when the DSON Importer was introduced. Turning off Subdivision eliminated that problem.

For me DSON mporter chews away in the background whenever I open a Genesis figure from the Poser companion files (the .duf, .py, .cr2). I can zero out the subdivision slider after having loaded a figure and that doesn't do anything to prevent the crash. It's been a few years since I built up my library of Genesis content, but I don't remember having access to any options at load time, I just load up the character from the runtime library and DSON importer throws up a couple progress bar dialogs then presto the figure's loaded. Is there something I should to do force a "re-import" to have access to importer options? The companion files in the runtime folder seem to be the same versions as I originally downloaded from DAZ.

hborre posted at 11:14AM Tue, 23 February 2021 - #4413662

One question: are you turning off Subdivision when you import Genesis into Poser 11? This particular feature has been problematic in the past, I have had crashes and slow responses when the DSON Importer was introduced. Turning off Subdivision eliminated that problem.

Try resaving your figure back into the Library with a different name or a different location and load that one into your scene. It might make a difference but then again it might not. I know that I can get Genesis 8 into Poser 12 using that method after using the converter for Genesis 3. Might be worth a try.

Thanks for your help so far. Tried your suggestion, didn't seem to make any difference, still crashing same as before on file->close and file->new even if I create a new genesis-based library entry, shutdown, the load up clean and load up the new library character.

hborre posted at 6:28PM Tue, 23 February 2021 - #4413683

Try resaving your figure back into the Library with a different name or a different location and load that one into your scene. It might make a difference but then again it might not. I know that I can get Genesis 8 into Poser 12 using that method after using the converter for Genesis 3. Might be worth a try.

grosporina posted at 7:49AM Fri, 12 March 2021 - #4413639

Appears the work around is not to save the figure again with any hair props or clothing apparently dson does not except it and corrupts the figure in some way.

Basically you have to dress the figure from scratch and can't save it as a pz3 or cr2 for the the problem to go away, however I'm still getting crashes whenever I delete anything dson in the scene so if I have to remove anything I have to make it transparent to hide it because hide doesn't seem to work either.

Same issue crashes when I delete a dson figure running poser 11 on 16 gigs of memory on an I 7 quad-core with invidia 128 video memory.

Not only that but my figures after being saved as pz3 load back with corrupted fittings to clothing sometimes the figures get corrupted and spagettified stretched out in a spiral formation.

I don't know if this is the right thread but it seems like a "Poser 11 won't start or won't keep running issue" so here goes... Poser 11 will crash when I either File->Close or File->New if I have previously loaded a figure or scene that uses the DSON importer. I'm running Windows 10 and looking in my application logs I can see a new entry for every time it happens, the "friendly view" information for each event looks like this Poser.exe 11.3.818.0 5edcd5a1 python27.dll 2.7.17150.1013 5e815992 c000041d 0000000000119a32 338 01d709d4605ab9fa C:Program FilesPoser SoftwarePoser 11Poser.exe C:Program FilesPoser SoftwarePoser 11python27.dll 9e2f0a95-7374-4d4f-93ca-60e6b49310e3

It also randomly happens if I have a scene with DSON imported figures and delete one or more figures from the scene, but the file->Close and file->New behaviour is consistently repeatable. It doesn't happen if I haven't loaded any figures in that use the DSON importer. Is there a known issue with DSON and Poser 11.3 and any known workaround? I use Genesis 1 figures a lot, so for the time being I'm stuck working in Poser 10 then loading up nearly completed scenes in Poser 11 just when I want to use any new functionality like the new render engine.

I just upgraded from Poser 10 to Poser 11.3.818. Installed fresh from that version, I didn't update from any earlier version like 11.2, then I downloaded the x64 windows DSON importer from DAZ and installed it to my Poser 11 directory and loaded up all my runtimes from previous Poser versions (I have several runtimes worth of content from Poser 4 onward).

It's definitely not the runtimes from other versions of poser mines doing the same thing with a new runtime and no early runtimes added installed all content fresh.

Well at least I'm not alone in this boat. If it means starting from "clean" figures every time that's a bit of a nuisance but it's something I can try. To date whenever I've loaded a Genesys based figure it's been some customised version. At least I can still do most of my work on a scene in P10 then open it in P11 to tweak the lighting and rendering options, the crashes haven't started happening yet at other times besides when either deleting a character or closing a document.

Tucan-Tiki posted at 8:05AM Fri, 12 March 2021 - #4414773

It's definitely not the runtimes from other versions of poser mines doing the same thing with a new runtime and no early runtimes added installed all content fresh.

Nothing works. Just what I needed this morning. Thanks...

I was running Poser 11.2ish this morning. It shut down abruptly mid render. When I immediately went to restart it, it got as far as the splash screen, started to load the Pose room, then crashed (shut down, no error message).

I tried restarting a couple of times.

There were no modifications to my PC and I'm running Windows 10.

I uninstalled Poser 11.2 using geek.

I downloaded and installed 11.3.818. When I run Poser 11.3 now, it also makes it past the splash screen, loads the base figure in the Pose room and then shuts down.

Does anyone have any suggestions for what I can try to get past this crash?

For the first time since 1994 and Poser 4 I find myself forced to contact someone for basic help. I have progressed through Poser 4, 5, 6, 7, 8, 9, 10Pro, 11 pro and 2014Pro without need of tech support, now I find that my last two versions have been hi-jacked and I am being forced to ask permission to use them. Not real happy about that, they were purchased with the understanding that it was a purchase not a rental/lease or, something that now needs to be licensed and I'm not sure of the whole thing I had to go through this with 11.1 or 2 thought I was ok but I got sick and pulled away from my computer 5 months now I'm back and I had to re-license or something do this download, to the same location but this time, all of my old files, art files can't find textures and that should not happen. Is this to be the norm for Poser? I've been pretty loyal to this point but if I am going to have to go through all of my art and re texture I call bullshit! If I am going to have to put up with this millennial crap, I've already dled DS, I'll let go all the products I've bought from you and make my switch now. Oh and if this was a decision of some pompous boomer like me, please, someone kick him/her really hard between the legs... Yours, Frustrated