PilotHigh opened this issue on Jan 10, 2020 ยท 10 posts
PilotHigh posted Fri, 10 January 2020 at 12:07 PM
I went to buy the Fine Dining just now. There is a green coupon by the price. When I tried to use my coupon it said that I do not have permission to use the coupon. The cost of the item is $19.20 which is over the required $10 purchase.
jennblake posted Fri, 10 January 2020 at 12:19 PM
You are correct. I apologize! That was my error..I put the wrong END date on the coupon. Please use this one...and we are updating the article now.
WORKFREE2P20B10
Jenn
PilotHigh posted Fri, 10 January 2020 at 12:25 PM
Thank you Jenn the coupon worked but there wasn't any Paypal button to click. It says its unpaid.
PilotHigh posted Fri, 10 January 2020 at 12:27 PM
There wasn't a button but there was sentence so I just click that and it worked. Thanks again.
MyCleverName posted Fri, 10 January 2020 at 1:43 PM
I'm having the same problem.
The WORKFREE2P20B10 coupon code is the exact same as the one on the site (https://www.renderosity.com/work-free-day-coupon-save-20--cms-22227) and it still isn't working.
jennblake posted Fri, 10 January 2020 at 2:05 PM
Send me an email to jennblake@renderosity.com with the items in your cart..if they are prime items, or in a prime sale, or if the coupon indicator on the page is red it will not work. Or software and the regular limitations. IF none of those conditions apply..I'll look and figure it out for you.
MyCleverName posted Fri, 10 January 2020 at 2:18 PM
The items are part of the 'lilflame's "Winter Daily Deals" Sale' that has one discount for Prime and another for non-Prime members. No vendor coupon indicator restrictions apply. The coupon should work.
jennblake posted Fri, 10 January 2020 at 2:20 PM
Actually, if there is a prime discount, they are considered temporary "prime items" and the coupon wouldn't work on them until that sale is over. They are 70% off during those 24 hour sales....so that is why we made them have the prime discount..so that is the highest percentage off on those items. 
So that is why the coupon won't work on those right now.
MyCleverName posted Fri, 10 January 2020 at 2:37 PM
Hmmm. Maybe you should make these precise stipulations CLEAR before you waste hours of your customer's time.
Additionally, I don't appreciate your laughing emoji; it suggests to me that you aren't very concerned about your customer's dissatisfaction/disappointment.
jennblake posted Fri, 10 January 2020 at 2:50 PM
the emoticon was a smile...not laughing. I'm sorry you took it that way.